Indigo Apartments

It is our second year in the building. We resigned our lease in March (right before covid) and new rentals are going for ~$500 cheaper than what we pay. Building management refuses to adjust which I find to be not market behavior. But this is besides the point..

In addition to above, we have had a broken AC unit for 6 weeks+ and there is no set date for it will be fixed. I have had three packages stolen in the past few months from the "lockers" without much of a response from building... management. Further, it will take multiple emails to illicit any response from the front office and property manager. While the building and units look nice due to how the residents are treated I could not more strongly NOT recommend this building. There are many new properties that are close that I would recommend looking. Lee mas

- Shared utilities - Bill ends up being almost $300/m for 1 BR
- Broken Virtual Classes since May! (still not fixed...)
- Now they are closing the pool for almost 2 months!!!
- Management ignores all emails and multiple follow ups...
- Dogs by the pool and parties by the pool till late night
- You can hear all neighbors...

Be Aware!!!
They will do everything to push your contract to high season (March- Oct) so that they can increase your rent and charge you way more than what your initial rate was!
Here is what happened to us. We moved to indigo in Mid jan. 2018 and signed a contract for 11 month. We wanted our lease to end in low season (December) so that when we want to renew it or move to another place the rates are low. Now that it's time for us to renew our lease, they sent us a renewal offer and not only... they are increasing the rate A LOT but also they are only giving us 15 to 19 month renewal options meaning that our new lease will end in high season and they can charge us even more or even if we decide to move to a different place at that time, the rates are gonna be higher than usual due to high season.
They specifically told us that they don't offer 12 month lease anymore, well, they actually do, but only to those whose contracts will end in high season after 12 months.
They really don't care about their residents and all they want is more money. They are constantly looking for ways to rip their customers off!
Run away from them or you will be misserable having to deal with these people. I have never had such experience with any other rental place before.

Also, be aware that you will be sharing your utility with other tenants on your floor so no matter how green you live, you will have to pay for other tenants usage!

I have also heard that they try everything no to return your deposite. I will post an update about that in December. Lee mas