The Palms Apartamentos

For your own safety do not move her, there are constant shootings, fights and assaults at the pool from people outside the community. Gates are always open and people know it. Have witnessed 2 shootings and recently a violent attack on a father in front of his family from these groups of individuals that come and take over the pool. You can call security all day but they dont do anything about it until there is an assault and are forced to come. I have had to write multiple people to get my... lease broken due to consistent safety issues. Dont risk you and your families safety to pay for amenities that you cant ever use and save yourself that stress. Lee mas

Front office ladies are so rude and lazy. You can easily tell how poorly the service is here. When I walked in the front office, first thing I see is a truck with broken windows and it looks like cars aren’t safe here. Beware.

I have lived at The Palms for close to five years.

Community Director Donelle is very skilled at her work. She's friendly, kind, light-hearted and receptive and responsive to concerns.

I think there are 500 apartments here which is like taking care of a small town, which we are in a way.

This morning, a maintenance person came over (with proper notice), to change the air filter. The maintenance department is the best too. Always responsive like Donelle and the other people currently in the... office.

I love living here. The Palms is a fun place and it's like being on vacation when using the amenities. Lee mas

I wish I could give. When I first moved here the management was good, upkeep was good, the location is great, close to everything, pricing was best you'd get in this area, neighborhood safety was alright. I guess they've switched management last year, and it's awful. They closed all laundromat but one, turned the rest in the storage, with no warning might I add. Usually at least 2 washers and driers are broken so it's nearly impossible to find open ones for laundry. I had to wait abkut three... weeks of checking a few times a day to find an open one. Finally but in my laundry around 7 or so I put it in the drier. Came back to get my things, they were wet and stolen. Still soaking, the things they left. The bolt was taped open. This has been going on for about four months. Many residents have complained. A fee got together and set up their own security cameras, got a picture of the woman, and posted their own warnings signs everywhere, they still did nothing. Like I said, there are very few available now that they turned them all to storage, so I tried to wash all of my clothes at once. Basically lost everything important I own. Including my work uniform, can't even go to work now until I can have my job order new ones and replace them. Moving on, my shower has been broken for almost a year, I call once a week, they are always extremely rude, always make me appointments and don't show, never come. My kitchen drawer was missing pieces when I moved in. Promised to be fixed and called on for years, never came. 6 cars have been broken into in the past three weeks, good luck calling security, they'll promise to come, they never will. Final point, the apartments are decent, area very central, but living here is hell. I can't wait to get out. They seem okay but trust me and if you come by for a tour, stop and ask ANY resident here, living here is hell. RUN. Lee mas

This place only wants your money and doesn’t care about following up. You are required to pay a $200 down payment that goes towards your deposit on top of the application fee. You have 3 days to cancel your application in order to get your money back. I tried getting it back and they wouldn’t allow it, although they mentioned they would call back with the application approval or denial. They DONT call you to follow up upon the 72 hour period because they just want your money. ABSOLUTELY DO NOT... LIVE HERE. Lee mas