Veranda La Jolla Apartamentos

My experience opening a lease and delivering the apartment was professional and excellent on Alexia's part.
Later, I requested to add my wife to the contract. Alexia also assisted me and I received the same prompt and friendly service.
The apartment I rented is in good condition and clean. Thank you very much for your service.

Ok living experience Lived here between 2012 and 2020, moved to LA, then came back in 2022 and lived here until 2024. It's on the cheaper side compared with other apartment complexes. Amenities are basic. Maintenance requests are usually completed within a day. Although when it came to the leak due to roof needing repair, it took months. Washers and dryers took at least 6 months to fix. So, I always did my laundry early in the morning when no one else did laundry. Parking is ok. Guest parking... not very many available. Employees take up the guest parking space. The pool is big, good for swimming laps. They just brought in new equipments for the gym. There's Amazon locker, so that's convenient. Some entrance doors aren't locked. I complained about this because at least 2 homeless people slept or got access into the building and trued to camp there. The issue with the entrance door took months to be resolved. One of the entrance door is still not locked/fixed when I moved out. Overall, living here was OK. Lee mas

Good timely service, he was very nice and did a great job.

I have one word for the administration at Veranda La Jolla, which is unprofessional. I started living there when it was “La Scala.” The administration was very friendly, respectful, and always eager to help. My leasing contract was supposed to start every month. The administration changed to “Veranda,” I got a call asking if I would keep renting monthly, and I had to sign a new contract. I went multiple times to ask the leasing office about this new contract, and nobody knew about it. I got... another text message saying about this new contract. I went again, and I met Ms. Adriana. She gave me my new contract, which had multiple changes, including a prohibition of pets and a higher leasing price. Any leasing change needs to be notified in a written manner by law in California on a strict time basis. She had no problem telling me she had told me about these changes in person to my face. After a discussion, they offered me a one-year contract I had no other option to sign, given the timing and my professional situation. After this, they behaved aggressively, unprofessionally, and negligently instead of accepting it was their mistake. Lee mas

Where do I start the place is full with mold!!! Your cloths will be damage the walls the ceilings the windows are all fill with it.. the managers and staff of unprofessional… you are paying for a luxury apartment with level -10 service…the washers and drivers are broken more than fixed. The managers will ignore emails and calls and pretend like they haven’t received anything. if you have a choice to stay here or sleep in the shelter choice option 2… worst place to stay please don’t waste your... hard earn money on this place it’s a waste. Lee mas