20/3/25
Terrible management
The manger is impossible to get a hold of. I’ve been getting charged for things that I don’t have and extra fees. I have been trying to get a hold of her and when I do she canceles our meetings.
Reseña de Apartments.com
Administrador de la propiedad en The Heights respondió a esta revisión
We’re sorry to hear about your experience and truly appreciate you bringing this to our attention. Our team recently took over management at The Heights, and we recognize that there’s work to be done. We're fully committed to turning things around... and creating a better experience for all residents. Communication and billing concerns like yours are exactly the type of issues we’re working hard to resolve. If you’re open to it, we’d love the opportunity to connect with you directly to make things right—please feel free to reach out to the office or give us a call. Thank you for your patience as we work to improve your community.