Foothill - Twin Creeks Condos

I reside at Foothill Creek Apartments and have encountered challenges with communication and service from the management team. Upon the expiration of my initial 12-month lease, I was automatically enrolled in another 12-month contract at a higher month-to-month rate without prior notification. Additionally, I was required to obtain rental insurance, which I promptly submitted proof of. However, I was surprised to find a subsequent charge of $14.95 on my statement, as I was not informed that I... needed to resubmit the insurance information to a different company.

The communication regarding these matters has been lacking, with responses from the management appearing defensive and dismissive of my concerns. Furthermore, the quality of living in the apartments has been subpar, with issues such as poor insulation causing noise disturbances from neighboring units, particularly during laundry and shower times. The appliances, including the stoves, are outdated and prone to malfunctioning, leading to cracked surfaces and inefficiencies. Maintenance of the property, such as the cleanliness of blinds and functionality of dryers, has also been unsatisfactory.

I believe there is room for improvement in the management's communication practices and the overall living conditions at Foothill Creek Apartments. Lee mas

I love my apartment and my roommate and myself have been here nine years. I love the location, how it is so near to shopping and restaurants. I also love the size and the dual masters, the pool and Jacuzzi, the fitness center and the washer dryer in each unit. I am 54 and have lived here longer than I ever lived anywhere else. My only two complaints are: frequently the Jacuzzi has been out of order for extended periods; and the rent has increased 45% since we've been here.

Apartment homes, good size and walk in closet! Feels like a townhome. Friendly neighbors, fun but quiet. Great pool area.