18/2/26
Let down
I’m so disappointed I had a long review typed out, but it won’t let me send this many characters. It wanted me to delete 1700 characters out of my review. All I can say is there’s trash everywhere. There was a mouse in my apartment. I was without a kitchen sink three months out of four and I’ve only lived here four months. The tenants here are filthy dirty. They don’t clean up after their animals. They leave trash all over the lobby. The hallways the parking lot the elevators I’ve been without... a mailbox key since I moved in for months ago the shelves in my unit have fallen, I believe their priorities are all in the wrong place and they’re not focused on the tenant and their comfort. I don’t know what they’re focused on. I believe they should have a tenant meeting so we can discuss our problems and what we’re gonna do with these people that are dirty I would never recommend this place to anybody
Reseña de Apartments.com
Administrador de la propiedad en ReNew Kennedy Park respondió a esta revisión
Hi there,
We are truly sorry to hear about your experience at ReNew Kennedy Park, and we understand how frustrating it must be to have your detailed feedback truncated. It's unacceptable that you've encountered issues with trash, pest presence,... prolonged sink repair, animal waste not being cleaned up, a missing mailbox key, and falling shelves, especially within your first four months of residency. We acknowledge your concerns about the cleanliness of common areas and the impact this has had on your comfort. We are looking into these matters with the urgency they deserve and would like to discuss your specific concerns further to find resolution. Please reach out to us directly at renewkennedypark@trinity-pm.com so we can address this personally.
