Seasons of Cherry Creek Apartamentos

I have been living at The Seasons for over a year now, and it has been a fantastic experience! The management team is always friendly and responsive. Meghan has been extremely helpful. The amenities are top-notch, with a beautiful pool, a well-equipped gym, and great community spaces for gatherings. The grounds are always well-maintained, and I love how peaceful the environment is.

BROE Mgmt took over this property during the summer of 2023. Broe seems unable to reasonably maintain the apartments and grounds. Broe is also seriously lacking in reasonable communications with the residents. Broe sends out short notice "move your stuff or it will be removed" notices. The pool and hot tub was down for months during the Fall. In a resident hallway, at one point, more than 5 cieling lights were out for an extended period of time. When BROE first took over, they made... investments in superficial aesthtetics, yet dont' seem to be focused on maintaining the property for residents. Lee mas

I renewed my lease because I have loved it here for almost 3 years and trusted new ownership would keep it going. We have had nothing but problems ever since - elevators constantly broken in buildings and garage, hot water issues constant with frequent turn offs, repeated incidents of no heat, the jacuzzi was out of commission for over 3 months and then sporatic at best after that, half the washers and dryers are now broken regularly, the entry doors are broken regularly, the 'free' coffee... machines are ALWAYS broken and/or unusable due to needing a rinse or a filter....the list goes on. Its absolutely insane how downhill this place has gone down with the new ownership. I am not a picky person but i wish I hadn't renewed. I stayed bc of the amenities, and now everything is broken and has been regularly for months. Its like whack-a-mole with what works on a daily basis.

But hey, they offer free bagels and random things like that -- note to BROE, the residents dont care about cheap bagels and donuts when we can't do our laundry, have to carry things up 5 flights of stairs, and can't the amenities that we are already paying for!! Lee mas

I seriously don’t think I would live here for free having experienced what I have in the last year and a half.

If you want a property that just slaps a bandaid on every issue. And I’m talking a dollar tree non waterproof with no adhesive off brand band aid then yeah; rent here.

First things first; when Red Peak owned this property the lobby in building A always had the heat on in the winter. Now, Broe owns this property and of course the heat is on in the winter in the C building where their... office is, but no other building. It feels like a walk in cooler when you get off the elevator.

Second; my apartment unit is an absolute dump. The AC was broken from August to September with multiple calls to fix it. My garbage disposal broke and took 3 calls to fix it. My microwave broke in September with multiple calls to fix it, and they finally replaced it with an enormous microwave that takes up the very little counter space we have. It’s overlapping into the sink. Upon replacing it I was told that they would be ordering new ones in about a week. But maybe it’s like dog years and 7 months is a week. Who knows.

Thirdly; it takes a literal half hour for my shower to get hot in the primary bedroom, and while it’s heating the drain is clogged so it can easily overflow. Which you guessed it, I’ve called multiple times to get fixed.

These are a few of the issues I’ve encountered here. If I wrote them all it would be too long to read. Lee mas

I have been addressing the trash issue with management since moving in six months ago. Their continued neglect has led to a rodent infestation in my apartment.