Waterford RiNo Apartamentos

I lived at The Waterford RiNo from March 2023 to February 2025, and I would not recommend it.
At first, it seemed like a good deal with nice amenities, but almost everything was broken the entire time I lived there. Neither hot tub worked, the gym was under construction for months with no real upgrades, the pool and grills were usually filthy, and the building constantly smelled bad from the trash valet and peoples pets.
Security is a joke — the garage was broken for months, multiple cars were... broken into, doors were broken and didn’t lock around the building, and the package room (and even the leasing office) was ransacked. So ordering packages is hassle. The walls are paper thin, and I had mold in my bathroom ceiling that they tried to pass off as “just dirt.”
The management is rude when handling issues, and they tacked on extra utility fees and other surprise charges the second year. There are way better apartments in the area — don’t waste your money here. Lee mas

Absolutely terrible. The price is fine, but you get what you pay for. Management is completely incompetent and leaves issues unresolved. The garage gate in our building has been inoperable for over three months, allowing any bystander to walk in. In a single night over six cars were vandalized. And yet, the gate has yet to be fixed. Management denies any liability, since they claim they are not responsible for maintaining a secure garage. My key fob works for maybe 50% of doors. Management... recognized this issue over a month ago and hasn’t fixed it. There’s no packaging room. Instead, all packages are shipped to a 3rd party warehouse called Fetch, which they then have to process and deliver. I’ve lost a number of packages this way, so I’ve instead had to send my packages to my girlfriend’s building. Hallway carpets are beyond stained. The fire alarm goes off randomly maybe once a week.

Lastly, when moving out, my roommate and I spotlessly cleaned the apartment and took pictures of before and after we took over the apartment. Despite this, we had over 60% of our security deposit stripped with no minimal reasoning. After pressing Management, I received an email four weeks later in a back-and-forth with Taine, the Assistant Manager, that I “would not be receiving the remainder of our security deposit”. The new Management is even more incompetent than the last, which is saying a lot. Stay away. They don’t care about their tenants and will penny pinch Lee mas

This place is pretty pathetic. Its one of the oldest apartment complexes in this area and NOTHING has been updated, its old and very outdated. Apartment complex across the street have already updated their carpets inside, and they have been here half the time as Waterford has been around. The carpets in the hallways are so gross it looks like this place is a subsidized building from an inner city. Just across the street painters are painting the rails on the apartments & these are half the age... as this apartment. They charge fees for everything! Pretty sad that a company has to charge for unnecessary things to keep up with the other places around here.

The windows here look like they have been never been washed in 10 years which is as old as this place is. They just painted striped in the parking garage and there are some spots with no numbers, just black painted boxes where parking numbers for spaces should be, or they haven't got to repaint the numbers on the parking spots, just shotty.

The parking garage has been broke for 3 months, they say they have extra security. Cars have been broken into, windows just shattered. They write an email to everyone stating they are looking to fix the garage soon, emails have spelling errors and the emails add insult to the tenants stating facts that Colorado has been on the rise for break-ins. All the doors into the building are broken since key fobs are not usable. Homeless camps have just presented themselves just feet away from the complex and there is no site of security at night anymore. I am afraid to go into the garage in fear of being attacked by a homeless person since they are wondering the garage and today one homeless lady flipped me off in the garage. Since all the doors into the apartments are broken I fear the homeless are going to make their way into the hallways at night and start breaking into apartments or stealing packages. Lee mas

I have lived here for a year and a half and it seems like almost every other week the garage door is broken. This allows just anyone to come into the garage. I had my locked bike stolen from the garage and management was unable to help me even though they have security cameras. On top of that, the garage door which is always broken hangs lower than it’s supposed to and when I was leaving it completely destroyed the ski rack on top of my car. I called them to tell them to fix it and they never... did. Lee mas

We toured a lot of different buildings in Denver and none of them could compare to the value and quality of Waterford RiNo. The appliances are updated and the apartment layouts are spacious and open. And with a massive gym, a pool and cold brew on draft, the amenities really cant be beat.