Willowstone Apartments

If you are looking for reasonable rent and are willing to endure unattended maintenance issues, even emergencies, then this is the place for you.If you have a maintenance problem or emergency don’t expect to have it fixed the same day or even the same week.

A/C problem? You’ll have to wait for whatever day of the week they can have an A/C company out. If that day already passed that week, you’ll have to wait for the following week and hope they can fix the same day or you’ll have to wait for... the next week, again, for them to come back with the part and then hope the part they bring fixes the problem and the a/c will stay working.

If you have plumbing problems that doesn’t involve a flood (property damage is an emergency for them of course), you’ll have to wait for them to call a plumber and then wait days.

If there is no hot water because the boiler to the bldg needs to be fixed, you’ll have to wait days for them to get a company out. The boiler issue happens several times a year regardless of the season, learn to take freezing showers if you still decide to move in.

If you have bugs (roaches) and need to get them to fumigate, they will put you on the schedule but be prepared to keep having the roaches around for a while because they will need to return several times before you are bug free.

The laundry room always has multiple machines broken so don’t plan on doing laundry on a weekend because the shortage of machines will make it very difficult to do your loads. Plan on a weekday or just go to a laundromat.

Horrible maintenance response time since they don’t have on staff handymen that can fix anything that would require a trade license (electrical, cooling, heating, plumbing) and indifferent staff that is constantly changing. Lee mas

Property manager is very rude and disrespectful. I have lived here for about 9 years. Office is very unsafe if you have mail that's delivered to the office, the office is broken twice and residents lost their staff. It's becoming unsafe living there, my apt was attempted to be broken once while I was inside. My neighbor was robbed once as well.

I was living in Timberline apartments for 3 years.
back on june 6th 2017 . I was arrested spent two days in the county Jail in Arapahoe County.
When was released two days later My TV and My Sound System was missing. I BLAME MAINTENANCE FOR THE MISSING ITEMS HAVE NEVER BEEN CONTACTED AND ASKED ABOUT THE MISSING ITEMS REPORTING TO POLICE A JOKE
WATCH YOURSELF WHILE LIVING THERE. BOTTOM FLOOR YOU HEAR EVERYTHING YOUR NEIGHBOR ABOVE DOES.

MAINTENANCE ARE THIEFS AND LIARS

We moved here back in February. Although the rent is decently priced we have noticed a lot of things in our apartment falling apart.There was a bit of a pest problem that took a few months to fix when we first moved in and there are some unsavory characters and kids that roam the property.Although we do like the school and school district our daughter goes to.

I've been living in my apt since 2009 .I really want to move but can't afford it.Being single parent and work hard for my money but hard to save money if you live paycheck to paycheck.They complex won't upgrade anything in my apt.but other apts upgraded its crazy .I ask but say no .I'm a loyal tenent I think they be loyal too. IF I would win rent for a year ok would go back to school better my self and save money for my son and daughter college.Thanks have a blessed day.