The Parkwest Apartments

I recently moved out of this apartment building after a deeply frustrating experience.

Firstly, despite a clearly stated no-smoking policy, residents regularly smoked cigarettes and marijuana throughout the building, including in common areas. I reported this multiple times, but management took no meaningful action to address it. The stairwell next to my apartment was consistently filled with thick smoke, ashes, spit and urine which would stay for multiple hours at a time.

Maintenance was... another major issue. They were difficult to get in touch with and rarely completed tasks in a timely manner—if at all. Several requests were either delayed or completely ignored. They are only in the building very limited hours and impossible to get ahold of if you are employed full time. The small laundry room allotted for the whole building is dirty and not well maintained, and there is a significant roach and rat problem down in the basement.

The front desk staff was unprofessional and unreliable. I personally witnessed staff sleeping during their shifts, and on more than one occasion, they were outright rude during basic conversations. They would often have loud conversations on speaker phone with friends and ignore residents who needed help. Even more concerning, they frequently allowed non-residents into the building without verifying their identity or purpose, creating a significant safety issue.

For the poor quality of life this building offers, the rent is unjustifiably high—and was set to increase again just as I was leaving. Overall, this place fails to live up to even the most basic expectations of comfort, safety, and professionalism. I would strongly advise others to look elsewhere. Lee mas

Communication with residents is poor. Often you are given the silent treatment. Maintenance is poor in quality and follow-up. It is full of cigarette smoke, mice, roaches. There is a lot of noise.

Beware of the leasing agent who gets a bonus each time your rent! huge tenants turn over! Nobody wants to live there. security is an issue.

I recommend not renting here. Management is unreliable. Contrary to what you can read on this site, it is not smoke free. I wake up every week end with my apartment full of cannabis smell. There is cigarette smoke everywhere. They allow residents to smoke next to the front door entrance and you receive all the cigarette smoke when you look for your keys. The only amenity is the rooftop but people go there to smoke too. If you are looking for a smoke free, healthy place, this is not a good option... .The building is not well maintained. There has been an exodus of residents. Extensive staff turn over. There is a tenant association and I strongly recommend outreaching to them to check what you are told when looking for rental is the actual reality. Cleanliness is often an issue. Before you rent, ask precisely if the rent offer is the actual rent. Many of us were not warned in advance that the first year rent is a promotion and when renewing your lease, you realize that, in addition to the annual increase, they also adjust your rent when the promotion ends. In other words, management is not transparent. Lee mas

I do not recommend renting here. Management is poor, building is poorly maintained and once you are in, you realize that what you were told when renting is not totally the reality. I recommend talking with tenants previous to renting.