Addison Place Apartamentos

Lived here for 4 years because I like the area. The community is visually aesthetic but the staff is a completely different story. Extremely unprofessional & the turnover rate in office management is astronomical. I had an issue with a false charge I had to go to court for because the office was too incompetent to realize it was a mistake. I’ve had to explain the same issues thoroughly to a manager that leaves or gets fired a monthly basis. This has happened 3-4 times now.

tldr; a “luxury”... rental home isn’t worth it if the office sucks. Lee mas

This is the WORST place a person could ever live. ****ALL THE 5 STAR REVIEW ARE FAKE***

I could write a best selling novel on how AWFUL this place is and how incompetent management is. I’ve had issues since day ONE of move in and 11 months later management is still as pathetic and manipulative. This complex is absolutely DISGUSTING and you’re paying to live in constant misery.

On move-in, they KNOWINGLY moved us in with a roach infestation and a majority of broken appliances and broken... plumbing. The apartment was also filthy… HAIR all over the tubs, etc.

Despite paying a monthly fee for the amenities key fob, 11 months later, I still HAVEN’T received it. Every time I consult management, they LIE and say it's being reprogrammed, yet every other resident has one. It’s constant MANIPULATION and DECEIT. The leasing manager gave me the regional manager’s phone number so that we may further discuss the issue... the number given was NOT IN SERVICE. How pathetic of a human do you have to be to LIE and CHEAT your residents. They assure you everything will be handled… it NEVER is.

I call, leave voicemails, and email every week, but they NEVER respond. When I go in person, they manipulate me into thinking they'll finally help, but it's all lies, AGAIN. The management office is a revolving door of incompetence, with new people who are just as useless as the last. AVOID this place at all costs! Lee mas

I moved in on December 17, 2023. They still haven't sent me the deposit fee they received at check-in. They gave me a phone number registered in California. I call every day but I can't reach anyone. Think at least 10 times before renting a house from here.

doesn’t have customer service, maintenance does not exist, it does not comply with requests, you have no one to talk to ,but you have to continue paying and you are not receiving what you paid for

I have lived here for over a year now. There is NO MAINTENANCE team to fix your issues...they make everything look livable, then you move in to find out this place is old and unkept. The office & "show unit" are nice, but that is ALL. The pool you see is usually gross and unkept. In my year + here...The hot tub has never worked. Grills, don't work. Pool showers, don't work. Management will lie straight to your face over and over. By all means, AVOID this property and move to a less expensive... area if you like to live in places this gross. Lee mas