Eagle Walk Off-Campus Student Housing Apartamentos

I have never left a bad review, but I had to this time. I could not get out of this place fast enough.

First of all, they never answer the phone. They have three different phone numbers listed online, and you have to call at least 5–10 times in a row just to get someone to maybe pick up. And if they do, expect them to be rude, lazy, and totally unhelpful. MARISSA, in particular, was consistently snarky, LAZY and dismissive. Every time she answered, I knew I was wasting my time.
Also, they are... “getting bought” by a new company, painting and fixing all these things but don’t worry! Them terrible management is still there so you will still get the same TERRIBLE service.
They also charge for random things with no explanation. Fees will pop up out of nowhere, and good luck getting clarity—because again, they don’t answer or they just blow you off.

When I first moved in, the place was disgusting. The floor of my unit was literally covered in dirt. Trash is scattered all around the property and left there for days. They market this place as “university living,” but that’s honestly laughable—there are older men who don’t go to school, sitting around shirtless, chain-smoking outside. It feels incredibly unsafe and uncomfortable. There are even kids living here.

The beds are basically jail beds. So uncomfortable, thin mattresses on creaky metal frames. Maintenance is a joke—they “fix” things by just painting over mold, dust, and visible damage. Everything here is done to look barely passable from a distance, but it’s all surface-level. They’re intentionally vague and disorganized so they can get away with shady stuff.

It is not worth the stress, the money, or the time. I was counting down the days until I could leave.

Please do yourself a favor and look anywhere else. This place is a scam. Lee mas

To Whom It May Concern,

I am the second longest running resident of Coastal Village Apartments in Fort Myers, in my 5th year of residence, and signed up for the 6th year. During this period, I have witnessed three different managements in charge of my residential complex. By far the best one has been the current management run by Office Manager Cheryl and supported by her team (Cameron, Conner, Derek, Anthony).

This team has given us an example of leadership and hands-on management... unparalleled in quality as far as my experience goes. There have been and there will be many challenges and problems with running Coastal Village Apartments, mostly due to careless residents who don't sort their issues well and dump their problems on someone else. Past managements were distant and halfhearted about their job. Cheryl's management has not been this way. Moreover, her team has put together the best facility maintenance crew we've had.

All kinds of mundane problems are effectively dealt with, things such as loose garbage, broken installations repair, cleaning premises, resident infighting, weather issues, overdue rent, facility maintenance, unauthorized parked vehicle towing, criminal activity, postal packages collection, etc. It's all because they care.

I hope for Cheryl's management to continue doing the great job in keeping Coastal Village Apartments safe and livable.

Thank you,

Alexander Lee mas

It’s the cheapest place in town for a reason. trash valet doesn’t come get trash, rats, roaches, dirty, everything breaks.

Coastal village is an absolute joke. Roches, black mold, people throwing their trash all over your front door. No help from management for my roommates that let their pets go wild and smoke an incessant amount of weed. Please, you will regret it.

I’ve live here for a year and management had just changed when I moved in and had now changed again. The price point is great and is accessible to people of all ages and backgrounds. The maintenance staff doesn’t always fix the problems in your apartment but will tell you they’ve been fixed. During covid nothing was open as far as amenities and the price of the apartment didn’t change. And the air conditioning is better in A than D