Mirage on Kernan Apartamentos

his place is disgusting. It is roaches everywhere. I complain to he Manager and they do nothing about it. I literally had roaches dropping from the sky and landing on my counter. I even bought roach bait myself because the office wasn't doing anything but they never fully went away. I keep the house clean and wash dishes daily. The roach infestation is a bigger problem and the management does nothing about it. There is dog and cat poop everywhere outside even on the steps outside. DO NOT LIVE... HERE Lee mas

I’m a college student at UNF, if you’re looking for off campus housing, DO NOT LIVE HERE!! Avoid at all costs. Unbelievable amount of roaches, units are poorly managed, etc.

If your company is under new management, yet your staff continues to display reluctance in answering basic questions over the phone—accompanied by an unprofessional tone of annoyance—it may be time to reconsider your choice of personnel. As someone currently exploring apartments online and making inquiries by phone, I was particularly disappointed with the attitude I encountered during a recent call to your establishment. The employee’s unprofessional demeanor was enough to dissuade me from... considering your property any further.

Their behavior left such a negative impression that I have made a note not to recommend your complex to others. If this is how potential tenants are treated at the outset, I can only imagine the challenges of dealing with such conduct on a regular basis. This kind of environment does not foster trust or comfort and raises concerns about how day-to-day interactions would be handled should I have chosen to lease from your company. Lee mas

The worst place to live stay away. Cars are broken into or stolen

Don’t be fooled by pictures, tours, and especially the front office. When I first moved in everything was in shambles. Apartment was FILTHY, most of the appliances had to get replaced. Fridge smelled like something died in it. Water reeked of sulfur when you take a shower or use the sink. Also if you like company, don’t worry there are PLENTY of roaches, I mean an insane amount. To put the cherry on top, management is beyond useless. I think the roaches care more about their apartment than... management. If anyone even sees this review, just please do not live here, you will be MISERABLE. Also to any students going to UNF, those dorms are GENUINELY BETTER. Lee mas