The Hudson at Deerwood

The apartments here tend to be infested with bugs. There is terrible communication with the management team. You have to physically carve time to show up at their office to get things done. Everytime you visit the office you will notice people complaining. Many of the appliances are broken or damaged. Personally when I moved in I complained about my oven as it is damaged inside and the washer which makes crazy noises the management team ignores what you say.

Since moving in it has been nothing but problems. Pool down for MONTHS during thE hottest time of the year, no usable basketball hoops for MONTHS, garbage everywhere. The staff here just lack urgency and are either ignorant to all their horrible reviews, or they just don't care they make peoples living experiences difficult. Especially when we are paying for LUXURY apartments. Nothing luxurious about it. Its treated like a dump. Steer clear.

I moved out from this property on June 30. Even though they have my new mailing address, (phone and Email id are same) they didn’t send me any closing statement. When I checked with the team member while handing over the key, they told me there’s no outstanding balance. Even if I had any balance, they should do some efforts to reach and ask me to make payment. They never tried to contact me, but after 80 days of leaving the property I received a letter from National Collections (which will... affect my credit score negatively) team that I have a pending balance with them. This happened to my other friend as well. Last few months management isn’t responding very well. My emails to their standard common email box are bouncing back. (People who was responding me has left this place). No response to phone lines and voicemail. If you need any, you have to visit the office. Most of the times it’s frustrating. I never recommend this place to anyone Lee mas

Unfortunately, Century Deerwood Park is a sorry excuse for “luxury living.” This rental community is unethical and untrustworthy.

Overpriced with terrible, unprofessional management. Katie in the main office will approach all of your concerns with a snarky attitude and no solution.

I moved in in February 2020, and have had many issues within my unit since. I have submitted 6 maintenance requests, and called twice. Not once has maintenance come into my unit to correct the issues.

I have not... been able to use the amenities once. You will be paying for a basketball court that will be closed the entire duration of your lease.

Filthy grounds due to the trash service. The stairwells and hallways are constantly littered with debris.

Car has been broken into multiple times. You’ll reside in a “gated” community where the gate is almost aways open, and when closed individuals will still attempt to break in.

Live here at your own risk. Ideal place for college partiers with low standards, but terrible maintenance and unresponsive management. For the sake of your health, sanity and wallet, it would be smart to lease anywhere else in Jacksonville. Lee mas

I am living here for a year and my lease is due for extension. When I go and talk to people in front office they're rude and seems they dont have proper information. Even in company website, the apartment listings aren't proper and it's not allowing to pick. Rates are different than what they showing online and when enquired about this at front office, they're saying "we don't know any, we're showing/telling the info we got from corporate office".

There is no separate email for complaints and... not sure whom/where to report. Even my friend who's living here for a year also tells me the same.

Previous management was better. Lee mas