18/8/25
Avoid
The new administration is a JOKE. It was good before but since I’ve moved couple months ago, all the treadmills at the gym were broken and took months to solve the problem. The pool is closed so many times during this horrible heat! Freaking noises from neighbors. Sprinklers turning on at random times when you’re trying to walk around the property. Maintenance short staffed, No more food trucks.. I could go on and on about it..
Reseña de Apartments.com
1 persona encontrada esto útil
Administrador de la propiedad en Domain respondió a esta revisión
We are sorry to hear of your experience thus far with your administrative team. Our team joined Domain March 2025 with an action plan to address and resolve the concerns reported to us by our residents. One of the concerns was the treadmills in the... gym. In addition to improvements to other amenity items the treadmills were repaired on May 26th, 2025. The pool has been closed for approximately 4 -5 days for safety reasons. We understand and apologize for the inconvenience and appreciate your patience. We care about our residents, and we would rather have the pool closed for a short period of time while the issue is resolved to avoid any health concerns to our residents. A vendor is scheduled to provide us with a resolution. Please be sure to report any noise complaints to our office we take all necessary steps within our power to resolve them quickly and amicably.
We send out newsletters on the 1st of each month. The information in the newsletters is our way of keeping the lines of communication open with our residents. All plans for the community, including resolved and in progress amenity items and resident events are announced in the newsletters. I hope that you will stay tuned and join us as we have a resident event scheduled each month in lieu of the Wednesday food truck. Our first resident event in April was our food truck festival I hope that you had an opportunity to attend, we will be scheduling another in the coming months. One specific item we continue to mention in our newsletters is the care and rejuvenation of our lawn. A recent decision was made to schedule the sprinklers to turn on twice per day for 5 days to restore areas that need more water due to the lack of rain. This will not be an ongoing issue the sprinkler schedule increase began last week Thursday and will conclude on Tuesday. Our maintenance is experiencing a staff shortage that began last week Tuesday when we lost one of our maintenance personnel. This was unfortunate and we sent notification to our residents advising of the potential delays in work order processing due to our temporary staffing issue. Unfortunately, unforeseen circumstances do occur, but we work diligently and quickly to respond. We will continue to strive to improve on the areas where we fall short