22/5/25
Do not rent here
Do NOT Rent Here – Unfair Charges, Ignored Complaints, and Terrible Management
I strongly advise anyone considering Via Tuscany to look elsewhere. My experience here was nothing short of frustrating and infuriating.
Management is completely unresponsive and dismissive when real issues arise. A defective shower door took nearly 90 days to repair, and afterward, they tried to charge me for the repair—with no warning, no lease justification, and no explanation. When I questioned it, they sent a... baseless 3-day eviction notice and then refused to communicate further.
Upon moving out, they slapped on bogus charges including $100 for carpet cleaning with absolutely no photos, proof, or explanation. When I continued to ask for clarity or dispute the charges, the office told me they would “no longer assist” me. In other words, they ignore tenants as soon as you push back.
I’ve had to file a formal complaint with the local housing authority over their behavior. They are not interested in fairness or professionalism—just getting your money and shutting you down if you challenge them.
If you value communication, transparency, and being treated like a human being—not a dollar sign—do not rent at this property.
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