Intown Apartments

We’re really sorry to hear about your experience. We understand your concerns and appreciate you recognizing the staff. Security has recently been reinstated, and we’re actively working on improving the pool, elevators, and package room. Thank you... for your feedback — it helps us do better! Lee mas

Thank you for your feedback, Ivan. We're very sorry to learn about your experience with communication, package handling, and elevator issues. That’s certainly not the level of service we strive to provide.

We take these concerns seriously and are... actively working on improving our responsiveness and addressing the operational issues you've mentioned. If you're open to it, we’d appreciate the chance to speak with you directly to help resolve any ongoing concerns and ensure a better experience moving forward. We want to mend any rudeness that was given to you and be able to change your mind so that you may give us a second chance.

Please don’t hesitate to contact our management office at your convenience. Lee mas

We’re sorry to hear that your experience hasn’t met expectations. Your feedback is important to us, and we’d appreciate the opportunity to learn more about your concerns. Please feel free to reach out to our management team directly so we can better... understand how we can improve and work toward a more positive experience for you and all our residents.

—Intown Apartments Management Team Lee mas