23/5/22
BEWARE When Applying Here
Julie, the CD, was super rude and condescending when I requested a refund of my application fees after waiting 2 weeks to hear back from anyone in their office and repeatedly attempting to reach them. Apparently, it's standard practice for them to actively ignore prospective residents that they label "dead leads" (her words).
Side note: this community is not non-smoking as I saw MANY smokers around the property and the pool. Also, I encourage you to seek out reviews as there are a ton of... unhappy residents due to noise and poor management, including having an F rating with the BBB.
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Administrador de la propiedad en Apex at South Creek respondió a esta revisión
We are sorry to hear that this was your experience with us, as your comments do not align with our service standards. We pride ourselves on creating fulfilling experiences for our residents and prospects alike. Please afford us the opportunity to... address your concerns by visiting us here in the office, or feel free to give us a call at (407) 972-0658. Thank you, Ascend South Creek Apartments
