29/7/25
Wish I could say I had a better experience.
I lived here for the 2024-2025 school year and was incredibly disappointed.
To start with the positives, the units are huge (at least the 2x2 with a balcony) and when you can get in touch with the front office they are very nice.
For the negatives, the floors are not level, there is mold on and probably in the air vents, the office has extremely poor communication and they are not great about answering the phones or returning voicemails, the toilet in my unit listed probably about 20 degrees,... the sink was painted when I moved in, the drains clog incredibly fast, we had a huge ant issue when we moved in that required about a month of weekly treatment to fix, the stairwells are dark and not well maintained, the fire alarms will randomly go off, and in another building the sprinkler lines broke in a unit early in the year, the gate system is finicky and sometimes doesn't even work.
Lastly, and this really drove the nail in the coffin. Context, parking is a huge issue year around both for residents and for visitors to the extent that if you get home later in the evening and don't have a paid spot you will most likely need to park in the visitors area that may not have any spots either. With this in mind, they had at least 16 parking spots blocked off for about two weeks prior to the move out deadline for dumpsters that weren't delivered until maybe two days before the move out deadline. This took needed spots away from residents in general and especially during a time of higher vehicle traffic in and out of the apartment for move out. In addition, towing was still active less than 5 days before move out and my mom's vehicle was towed from my parking spot which I pay for. The towing company said they were called by the leasing office, which the leasing office denied when I spoke to them, for not having a hang tag. (the hang tag was in my vehicle at my new residence so there was no way to put it my moms car). If it was the middle of say October and the same situation happened I would understand but with it being less than 5 days before the move out deadline, I think that is pretty morally deplorable. When I spoke to the front office about the situation when I turned in my keys the leasing agent I spoke with said "we haven't had any issues" as she was giving a clearly rehearsed answer which tells me they have indeed had issues.
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