Twelve Oaks at Windermere Apartamentos

I moved in and have had issues with my apartment that should have been addressed before move in. Most of them have been taken care of, but my front door does not close properly. I have had issues with the door for several months. There is a noticeable gap between the front door and the frame. You can see the light from inside my apartment standing outside in the breezeway and can fit your finger in the gap. The manager has come out and assured me she would send the contractor up to fix the... issue, but nothing has been done. No contractor has met with me. She has not returned emails. I have had 5 different maintenance people come to try to look at it, but the most they do is put weather stripping around the frame which doesn't solve the problem and just makes it harder to close and lock. In addition I have a bad roach problem that has not been resolved. I have had multiple visits from their pest control tech, but all he does is a few squirts here and there and leaves. Nothing gets resolved. I would not rent here again since they don't want to be forthcoming and address the outstanding issues. Lee mas

This place should be called apartment complex of fees

Roach infestation major issues for me live here for 2 years, high rotation of staff and management. High car brake in, drugs infested , sometimes you can't catch your breath with Marijuana, loud music at nights, racoon all over the place, unclean environment. I would not recommend

Just take your money and forget about you.
I has to call several time to have an update of my process.
After 2 or 3 weeks they ask more documents.
After almost 1 month, because i call several times they reply with the final decision, deny and no refund of any payment.

A staff that lacks integrity (they say anything for your money but are non responsive when there's an issue). Outdated units. Spend your money anywhere else.