26/3/25
If you work from home or can’t live without WIFi
Unacceptable, Outrageous, and Ridiculous are a few words to sum up the WI-FI connection offered here. If you work from home be prepared to lose money , hours , and time from your job! The outages have lasted for 12+ hrs. and has happened multiple times in ONE MONTH ! Even if you work from home over night you are NOT safe from the outages. You will not get an Estimate time on when the problem will be fixed. All you can do is call your job and let them know to log you out because your WiFi is not... working and you do not know when it will be back … yea, let’s see how many times you can tell your job that before they give you the pink slip.
Also, not much storage space for belongings. Please do your homework on the Wi-Fi providers and sub contractors involved with the complex before signing a lease. I wish I did.
Reseña de Apartments.com
Administrador de la propiedad en Pointe Grand Spring Hill respondió a esta revisión
Hello,
Thank you for taking the time to share your feedback. We understand how frustrating inconsistent internet service can be, especially when it's essential for work or school. The recent outages were caused by a damaged fiber line, which was... unfortunately beyond the provider’s control. However, once the issue was identified, AT&T promptly resolved it. If you’re still experiencing any issues, please contact Velofi for further assistance.
Best,
Ashton Adams
Community Manager
