16/3/18
Wouldn't Recommend
On the surface, they're a really great apartment complex. The property manager and super are very kind, and I think they do try their best to be helpful to your needs. But I could not get out of there fast enough by the time my lease was up.
I was interested in, and moved in, because of their 7 month lease, pet friendly, and the location was great, I was incredibly excited. I got one of the 2 newly upgraded units, the neighbors I met seemed nice, I was good to go for a short time. Unfortunately... , that’s not the way it played out.
First, the maintenance. I couldn't use my patio for the ENTIRE duration of my lease because there was broken glass, melted sheet metal, nails, and screws from the renovation, all dug into the pathway to my patio. I complained for months, they tried to COVER IT UP with mulch, and since my apartment didn't have gutters (always "out for bid”) made it sink deeper into the dirt. It was there when I left, and probably still is. There was no follow up by management whether their maintenance man had done his job, on any level.
Second, the management. As nice as they are, it's incredibly disorganized, and unless you're prepared to do everything by yourself I wouldn't live there. The sewage backed up in my apartment one night, I couldn't find an emergency maintenance number anywhere (got it from another tenant), and when their contracted plumbers didn't answer the phone, I was literally told "there's nothing we can do." So instead of letting the BATHTUB FULL OF SEWAGE flood into my apartment, I called and got a plumber to come out and fix it, under the impression I was going to have to pay for it myself, all of which is illegal by tenant law. I rent, specifically so I don’t have to deal with things like this. During this ordeal I called the Property Management Company who said I was "lucky they were able to pay the bill."
Third, there's dog poop EVERYWHERE. They don't enforce tenants using leashes, and my dog was almost attacked twice by another residents pets. They don’t have breed restrictions which I really support because I don’t believe in breed stereotypes, but when you have dogs that are 100lbs trying to attack dogs that are 15lbs, it’s a problem.
And now they're charging me for unspecified damages and carpet cleaning, even though I paid a pet deposit when I moved in. They didn’t give me any warning, just an email that I had a balance due, and then the next day it got sent to a collection agency. So now here's my review.
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