Grady Square

I applied for a 2×2 apartment at the advertised price and toured the unit twice. After submitting my application and paying the deposit in good faith, management canceled the application without even reviewing it and did not honor the advertised rate. The regional manager did not communicate within the timeline she initially promised. The way this situation unfolded gives the impression that terms were changed after receiving a commitment.
The office is extremely difficult to reach — we have... called more than four times with no response. This lack of communication, combined with the cancellation, shows a clear disregard for potential tenants’ time, money trust, and good faith.
This entire experience caused significant stress, wasted time, and unnecessary financial hassle. Prospective renters should proceed with caution — advertised rates, timelines, and promises are not be reliable, and relying on them could result in frustration, lost time, and money. Lee mas

Signed for an apartment 6 weeks prior to my move-in day. 5 days before my scheduled move in day the apartment complex called to say my move in date is no longer applicable because of a maintenance issue in my unit. I asked to switch units or have some sort of grace and I was sent an email explaining nothing would be done for me and my lease will be cancelled.

I would highly recommend to look elsewhere because this has thrown a wrench into my move to Tampa- 5 days prior to the date of my move.... This is insane. Lee mas

This apartment is spacious and well lit with modern amenities, comfortable, and convenient with an ideal location. Close to shops in public transportation overall a great place to live with a cozy inviting atmosphere. The office staff, Valentina, Yvonne and Zoe are all amazing, very communicative and friendly. Very happy living here!

Overall I like this place - I recently renewed my lease. Office staff is very helpful and on top of things and maintenance is generally responsive. There are some negatives. Grady Square rents out memberships to our fitness center to the public, so everyone and there brother comes in. Some of them leave the place in a mess and hog all the equipment so residents cannot use it. And these folks have a keyfob to all of Grady square - parking garage, office center and pool and grill areas, and... believe me they use it. There have been some shady characters hanging out recently.

My other concern is with housekeeping. They do a good job, but a couple of them put there earbuds in all day and talk on the phone WIDE OPEN all day. I can hear them loud and clear in my apartment. Heck, people in the North Pole can hear them. I am all for people being happy at work and cell phones, but enough already.

So keep in mind when you look here - half of Tampa has access and you will hear phone calls all day long1 Lee mas

We've been living at Grady Square for 6 months and have nothing but amazing things to say about our experience. The amenities are top notch, the customer service is incredible (Heidi is the sweetest human being and genuinely cares about your well-being), and it is a friendly and quiet community. We've only had to put in one service request for our apartment and they came the same day and made sure everything was fixed--he even fixed something else while he was there. We live on the 4th floor and... the hallways are not smelly, our neighbors don't leave trash out and the trash room is always clean. A couple of months ago we had one neighbor who did leave his trash out and we noticed a letter from management was on his door right away, and an email was sent out to the entire community, and it has never happened again. We have neighbors on both sides and have never ever heard a single sound coming from either side, and living on the 4th floor we have nobody above us either, so it is very quiet and really feels like home. Totally recommend it to anyone! Lee mas