MAA Rocky Point Apartamentos

I lived at this apartment complex for three years, and I highly recommend looking elsewhere. The management team is dishonest and unprofessional, and my experience was filled with issues from the start.

First, the apartment had a persistent cockroach problem that I reported multiple times through maintenance requests, but it was never addressed. Despite my efforts, the issue remained unresolved throughout my entire lease.

To make matters worse, management increases rent every year, and when I... compared my renewal rate to new tenants’ prices, I discovered I was paying significantly more than new residents. I attempted to switch to a different unit, but my request was denied.

After I decided to leave, I ensured that the apartment was left in good condition and even agreed to pay the $250 “express cleaning service,” which was supposed to cover standard move-out cleaning. However, upon moving out, I was unfairly charged for the following:

Extra cleaning fee: $200

Damage to carpet: $154.85

This was despite the apartment being left in a clean, well-maintained state. Prior to my departure, the maintenance team conducted a walkthrough, took photos, and confirmed the condition of the apartment. No concerns about additional cleaning or damage were raised during that time.

Management falsely claimed there was a “pet odor” in the apartment, even though I never owned a pet throughout my entire tenancy. This was a blatant lie to justify more charges.

If you value your time, money, and peace of mind, I strongly advise against living here. The management team is untrustworthy, and their tactics are designed to take advantage of tenants.
Lee mas

Had a terrible experience living here. Countless unknown fees and charges, along with rat and cockroach infestations.

Ghosted us for over a month while they were "preparing the unit" for us, and then moved us into an apartment with broken appliances, broken cabinets, water leaks, and extensive rot and black mold.

I will update this review when/if they choose to remedy these issues. However at the moment my recommendation is that anyone considering this community go almost anywhere else.

My experience with this leasing company in Tampa, Florida, has been a nightmarish ordeal. The malfunctioning air conditioning system set the stage for a series of failures that epitomize incompetence and neglect:

From June to August 2023, I submitted three work orders, all addressing the non-functional air conditioning in my apartment. Unfortunately, these cries for help fell on deaf ears as the maintenance staff's attempts to fix the system were futile. Frustrated, I took matters into my own... hands, hiring an independent air conditioning company in hopes of uncovering the issue. Their findings were alarming, highlighting multiple problems contributing to the ongoing dysfunction. I relayed this crucial information to the maintenance staff, who inexplicably chose to ignore the glaring issues. The breaking point was reached when my August 2023 work order was unceremoniously closed without any solution or diagnosis.

In a final attempt, I contacted the leasing office, formally expressing my intention to terminate the lease due to the persistently ineffective air conditioning system. Regrettably, this plea was met with indifference, leaving MAA's failure to address the issue unchanged.

Only after months of enduring this ordeal did MAA take action, hiring a third-party air conditioning company to investigate the issue. Astonishingly, this third-party company discovered the same problems identified by the independent air conditioning company I hired months earlier, highlighting MAA's incompetence and negligence.

To add insult to injury, the third-party company only managed to fix the air conditioning in early October, leaving me to question if I'd been condemned to endure the entire Florida summer without relief. Worse yet, I now grapple with dangerous black mold growing out of the walls, a testament to the risk I had repeatedly warned about, which MAA chose to ignore.

Throughout this ordeal, my patience was pushed to the limit, and my pleas for damages went unanswered. This leasing company's blatant disregard for my well-being and their failure to provide even the most basic living conditions is infuriating.

My experience with this company has been nothing short of a living nightmare, and I hope my testimony serves as a warning to those considering entrusting their living arrangements to MAA. Avoid this leasing company at all costs, unless you have a penchant for witnessing sheer incompetence and indifference in action. Lee mas

Moved in a little over month and so far no issues with parking so far. Love the path along the bay, have seen a few dolphins in the morning. We have a dog and she enjoys the path too. Pools are very nice and the gym is never crowded. The dog park would be nice if owners would clean up after their dogs, really no reason they can’t with dog stations there. Disappointed by how poorly the apartment was painted and holes in screened in patio. Apartment is very dated for the price we pay.