The Hite and Notch Apartments

Hello, Heather here the Manager from the HITE team! First, I am sorry that we were not able to help with your apartment search and whatever feelings you have experienced are valid. I do not take this kind of feedback lightly so I certainly want to... ensure you feel heard and that this is resolved. As I remember and after digging into this with the team, much of this came down to an availability issue. I know that you were interested in a studio or one-bedroom but unfortunately, our only availability is not until September! With such limited availability and quick turnarounds with current residents renewing leases, there can sometimes be pricing discrepancies. We did attempt to communicate these with you but again, I wholeheartedly apologize that you still left feeling confused or frustrated. I would really love to hop on the phone at 813-235-0237 to chat about making this right. Regardless, thank you for considering HITE as a home and while we may not have received a full 5-star rating, we hope to be able to earn a higher rating from you in the future. Lee mas

Hi, this is Heather from the HITE team! First, thank you so much for taking the time to share your experience with us. Resident feedback is how we grow as a team and understand experiences better. So, I absolutely hear you and am sorry that you have... experienced this frustration. HITE was designed as a boutique-style community to give our residents a more private and less dense resident experience. This is something we try to explain in the leasing process as the character & feel of our community and if the parking part of this message was missed on your tour, I wholeheartedly apologize. While our community does offer a parking lot and covered parking options for our residents, we also monitor the lot and enforce policies to ensure that residents are not parking multiple vehicles per leaseholder within the lot. With us now being fully occupied, there are times the lot may be more full than others. You have asked to be placed on the waitlist for the garage and we will be contacting you as soon as a spot becomes available. That being said, your concerns are very important to me so I would love to talk further about this with you to ensure every issue or question is directly addressed and you continue to love calling HITE home. We love having you as part of the HITE family and hope that all your other positives are not diluted by the one negative! Please reach out to me at 813-235-0237 so we can touch base. Lee mas