Visconti at Westshore

As a long-term resident of Visconti at Westshore, I can no longer stay silent about the disappointing management practices that have plagued this community for far too long. Having resided here for 3 years, I've witnessed a steady decline in both the quality of service and resident care.

My dissatisfaction stems from several key issues, the most egregious being the exorbitant late fees imposed for minor infractions. Despite being a responsible tenant, I was slapped with a staggering $250 fine... for a mere few hours delay in rent payment—a punishment that far outweighs the offense.

Furthermore, the recent change in management 1.5 years ago has only exacerbated the problems. The inefficiency and lack of communication have become glaringly evident. Simple tasks, such as lease signing, drag on for weeks, causing unnecessary stress and inconvenience for residents.

One of the most infuriating aspects is their failure to provide timely lease renewal options. Instead of reaching out in advance to discuss termination or extension, residents are blindsided with last-minute notices, accompanied by threats of hefty penalties for non-compliance.

Sadly, my experience is not unique. Countless fellow residents share similar frustrations and grievances, highlighting systemic issues that have yet to be addressed.

In conclusion, I urge prospective tenants to think twice before considering Visconti as their future home. The disregard for tenant well-being and the blatant disregard for fair and transparent policies make this community a regrettable choice. Lee mas

We have lived here around three years and we love it. The property is beautiful and well kept. Additionally, the maintenance staff is great! Willie and Hector are always friendly and ready to help. When we have a maintenance request, they consistently ask if there is anything else we need done while they’re in the apartment. They go above and beyond!

Beautiful building a lot to do here. Maintenance always comes very fast when there is a problem. Willy in particular has been very helpful!

Leasing office does not actually care if you have an issue. Reached out to them multiple times throughout my lease regarding various issues but did not receive responses. They will deliberately avoid you and when had gone into the office would receive varying answers to my questions. Office personnel did not seem to know basic information and often spent time "hanging out" and talking with one another rather than speaking with residents. Ignored my emails for over two weeks until I called them... directly asking for a response to my email. Do not actually care for their residents. You can and should definitely find another apartment in the same area with staff who actually care for their customers and residents. Lee mas

Visconti is a very nice complex, this is my 2nd year with them and I am very happy here.highly recommended.