Elevation 3505 Apartments & Townhomes

I applied for this apartment back in May. I still have yet to receive my refund. I have called numerous of times to ask regarding this and no one has a response then they sit there and laugh at me like as if they don’t even know what the issue is and they say they found the issue and they confirm my address and then they go about their business not sending me my money. I would love for this company to shut down. It is a piece of work. No one is professional, no one cares. There is a lack of... accountability a lack of any type of professionalism. This is the worst company I’ve ever dealt with and no one even cares. Everyone is sitting here laughing like as if there’s no one that’s gonna fix it so let me know who I need to speak to speak to. I’ve called and spoke with Michelle. She said her manager Carla will be reaching out, but has yet to do so Lee mas

I have truly enjoyed my time in this apartment. It is a spacious and beautifully upgraded two bedroom townhome. The pool is gorgeous and large enough to accommodate more than a few residents at a time. The complex is picturesque with its hills and trees. I love the shopping and it's only a short walk to the town center. The staff is friendly. I especially appreciate the maintenance supervisor who shoveled snow all day to clear a path for residents to get out in case of an emergency.

My experience was great. Iyan was informative and helpful throughout the rental process.

Easy Application process, attentive, professional staff, quick maintenance service, great amenities, quiet community, great location, safe and significant upgrades. 5-star property in the heart of Camp creek! If they have something, don't miss out and apply today.

I applied at Elevation 3505 in March but despite making the threshold I was denied the apartment based on income. I was told I would be refunded my application fees but I’m still yet to receive my refund. Currently, we’re now in August - 5 months later- and despite repeated payment requests I still have not got a refund.

The leasing office at Elevation 3505 has been completely unavailable to answer my concerns. I have written several email reminders and inquiries with Zero responses. My phone... calls go to voicemail and my voicemails are also not responded to. They have execrable customer response skills and operate in a constant state of dysfunction. I have been brushed aside and deliberately flimflammed for 5 months now.

I once managed to get a leasing agent on the phone by the name of Shakeisha on June 30th who claim I would be reissued a check - however 2 months later there is still nothing in the mail. This is becoming very-very frustrating to me and it's very unprofessional to keep me in the dark. My experience of being disregarded repetitively and being overlooked by your Elevation 3505 leasing staff's non-responsiveness with getting my refunds is cold and frustrating. These treatments towards me send a message that I’m insignificant, don’t matter, and not valued. Lee mas