Summit Pointe

I moved into the Atlantic Briarcliff Apartments in June 2022 and immediately noticed piles of trash behind my apartment building and adjacent buildings (about 8 months now). I’ve notified management multiple times- about once a month or so requesting status updates- but the trash conditions appear unchanged, if not worse. I spoke with a neighbor of mine who had lived there about 8 years and she said there has always been some level of trash behind the apartment.

The trash piles are directly... behind the complex, away from prying eyes unless your balcony overlooks it, so I believe management just doesn’t care to fix it. Management says that they believe the tenants are throwing their trash over the balconies because the nearest trash depot is on the other side of the complex- which is a problem in itself. But the complex is not (or is taking their sweet time) cleaning it up or taking any steps to deter the littering. There are trash bags hanging in the trees that I see outside my window every day. Each time I reach out to management, they offer excuses for why they just ‘haven’t gotten to it yet’, but 1 year is long enough and they have actively chosen not to hire a trash company. They are in no rush to clean it up and the trash will continue to sit there, polluting the ecosystem, for as long as it takes for someone to enforce them.

I feel strongly about the safety and cleanliness of the environment, and I am passionate environmentalist. I offered multiple times to help/participate in a clean-up crew but none of my efforts have led to any results. At the start of my lease, I cleaned up 2 trash bags worth myself, but it became obvious that the issue deserved much more attention, with rotting materials that seem to have been there well over a year, if not longer.

I believe that the standards of apartment living include a clean, well-kept environment for healthy living. Currently, or at least for over a year, the complex management is neglecting this issue and warrants further investigation.
and keep our city beautiful.
Lee mas

Maintenance requests get ignored or they take months to complete. I’ve lived the entire winter in freezing temperatures, waiting for them to fix my thermostat. Still waiting on my patio doors to be looked at. They’re uneven and don’t close which caused the freezing air to come in during the winter, and humid air to seep through in the summer. That humid air molded my clothes, furniture, and walls, and nothing has been done. Their renovation team damages my property and the claims team doesn’t... respond back to assist with that. Lee mas

The Emory shuttle takes you from the property to work and its so nice! no pest or big issues here. I will be renewing my lease! I love this place!

By far the ABSOLUTE WORST apartment my partner and I have ever lived in!!!! The leasing department can't bother to do their jobs once they get you to sign the lease, the maintenance team is a joke and the apartments are WAY overpriced with foundation problems. You could not pay me to move back there.

Moved in yesterday and wow the apartment was so dirty, the patio door was broken and wouldn’t close. My window wouldn’t close in the bedroom! The kitchen was dirty and not clean, paint was chipped everywhere. The air DID NOT WORK & when I called maintenance he told me the air doesn’t work on ON only AUTO & it wasn’t working on auto. He was rude and disrespectful. THE APARTMENT IS TERRIBLE DO NOT MOVE HERE! I got my money orders back today literally I cannot stay there. I moved out in under 24... hours. DO NOT MOVE HERE Lee mas