Linz Holly Springs Apartamentos

We’re truly sorry to hear that your experience in your apartment home has not met your expectations. Our goal is to ensure that all residents feel comfortable and that maintenance concerns are addressed promptly. Please don’t hesitate to reach out to... our office directly so we can work together to resolve any outstanding issues, including appliance concerns, as we want you to fully enjoy the conveniences of your home.
We understand that noise can be an adjustment in apartment living, and we regret any inconvenience this may have caused. Your feedback is invaluable to us as we continually strive to improve the living experience for all our residents.
Thank you for sharing your concerns, and we hope to address them promptly to make your time here more enjoyable. Lee mas

We’re truly sorry to hear about your experience and appreciate your feedback, as it helps us work towards improving our community. We understand how important it is to feel comfortable in your home, and we apologize if the noise from your neighbors... has affected your experience. Please know that we take noise complaints seriously and will do everything we can to address those issues.

Regarding pests, our goal is to provide a clean and well-maintained environment for all residents. We have a regular pest control service in place, and we encourage any resident experiencing issues to reach out so we can promptly address the problem with targeted treatments. We will also continue to monitor our common areas, including the mailbox area, to ensure they are in the best condition.

We’d love the chance to discuss your concerns directly and work toward a resolution. Please feel free to reach out to us at the leasing office, as we’re committed to making our community a welcoming place for everyone. Lee mas

We are very sorry to hear you are not happy with the service of our management team. Maintenance does respond to all maintenance requests. However, as with any community, sometimes they are not able to service everyone within a 24 hour period, unless... it is an emergency. Per our resident criteria, we do allow dogs of any size and that is based on breed restrictions. We do our best to send reminders to all pet owners to be responsible. As for noise complaints, we respond to all those as they are brought to our immediate attention, however, with living in an apartment residence, some noise is to be expected. Parking is not guaranteed to be nearest your apartment home and we are so sorry for any inconvenience this has caused you while you have resided here with us. If you continue to experience any issues, please reach out to our office so that we can promptly address them. Lee mas

Thank you for taking the time to share your feedback and for being a resident with us for the past year. We are genuinely sorry to read that your initial great experience has been overshadowed by stress related to parking. We want to acknowledge your... frustration. Finding a convenient parking spot should not be a daily source of stress, and we apologize that this has been your recent experience. Please know that your concerns, and those of your neighbors, have not been dismissed. We are actively working on solutions to improve parking availability for everyone. Lee mas