University Crossing Apartamentos

Great living arrangements …. Easy move in process …. Welcoming staff !!!! Very much recommended!!!

This apartment is unlivable. The AC has been down for almost 3 months in the middle of summer. There is mold growing in my apartment and it is nearly impossible to get any response from this company. The only time they contacted me was to accuse me of leaving notes on the doors about the horrible conditions and inability of management to handle issue or communicate with us.

The air has been out for almost 3 months during the hottest days of summer and mold continues to grow in my room. This apartment is unlivable and they do not communicate with residents except to say they are short staffed which is their issue, not the people paying rent. The only reason they contacted me was to accuse me of leaving notes on the doors about the horrible condition of the apartments and their apparent apathy.

This apartment and their management company should be ashamed of their... conditions and the way they (don't) respond to residents. Lee mas

I stayed at UVC for for 2 years and this place is AWFUL. Many students are tricked into thinking this is a great place due to the location and the payed reviews. My roomate/girlfriend was payed to say that place is "great!" So some reviewers are probably payed to say how great this place was, but it was an actual nightmare. I will list down all the things that happened.
My girlfriend and I have suffered with the amount of roaches and gnats in our apartment. We are not messy people, we never had... food sitting out or gross areas in the apartment. SOMEHOW, there would be roaches crawling around our kitchen and our living room in the night. I scared, disgusted and hated stepping into my on kitchen, I starved myself because of how many roaches I would see crawling on the floors and the walls. Gnats were EVERYWHERE, in your drink, in your food, in your bathroom, in your ears and so on. I most definitely ate one or two and didn't care because I was just so hungry and TIRED of these bugs.
I have PTSD, so loud banging noises will trigger me immediately. The neighbor above us was so nosy to the point that our apartment would be shaking whenever he bangs or stomps at 3AM. I would go into a episode every night, it was terrible.
I sent complaints towards the people above my home, but nothing helped. They past landlord charged them, but they still made to much noise.
I have had 3 landlord in the past 2 years I stated at UVC. There was a time that we had no landlord and we all didn't know. Some people, who couldn't pay online rent, was not able to pay in person because no landlord was there.
My girlfriend and I moved out because we could not take the treatment and hated this lifestyle. So, we created a new contract talking about our early termination. We stated that we only pay for past unpaid rent and leave because we are breaking our agreement with UVC. Our landlord was given person my one of the managers, signed the agreement and we moved out. Weeks later, they charged us a termination fee, which is basically future rent UVC wants us to pay for.
I have tried speaking the landlord and the landlord was very rude to us and doesn't even remember what they have signed. I emailed the managers and they basically told me that they didn't discuss the contract with my girlfriend and I, therefore we are forced to pay. YOU GAVE PERMISSION TO THE LANDLORD, YOUR OWN STAFF, TO SIGN OUR CONTRACT. WE HAVE ACTUAL EVIDENCE THROUGH PHOTOS AND THEY CHOOSE TO DECLINE ACTUAL PROOF. Lee mas

Please spend the little extra money and move somewhere else. I hate to write such an awful review, but living here was by far the worst living experience I have ever had.
1) the apartments are not well kept AT ALL. Upon moving in, the kitchen walls were dirty, toilet seats were filthy, floors seemed to be waxed over while they were dirty so there was permanent markings on the floor.
2) good luck getting your security deposit back. This apartment splits damages in the common area between the two... roommates. I had money taken away from mine and my roommate did not. It took them forever to fix and I also did not get my security deposit back for another 2-3 months and this was after I had to call them repeatedly to ask for updates. My Roommate has yet to receive her security deposit and we moved out 7+ months okay.
3) I am not the only one who has had a very unpleasant experience with the new property manager. There were several unprofessional comments made and in the process of trying to get my security deposit returned to me, I was met with hostility and rudeness.
4) pay attention to some of the good reviews because some of them are made by staff.
5) It is also incredibly hard to get someone to answer the phone in the office. So you are better off going to the office in person and hoping you get treated with respect.
6) I had maintenance request from the time I moved in that never got completed.
7) the bug situation is insane. There are many apartments on this property that had roaches and the first time I surfaced this concern, the response I got was making it seem is if we kept our apartment dirty. When in reality, our front door was never sealed properly (even after I told them about it) and the property in general is unkept.

The location is nice and the price is not bad at all, however I would seriously consider paying a little extra money for somewhere better. I moved out almost two months early and paid rent at two places for two months just so I could out of there sooner. Lee mas