The Mark at Chatham Apartamentos

Living at The Mark has been nothing short of a terrible experience. My roommate and I have had severe problems with our unit from the very beginning, and have received little to no help from the property manager. In fact, it is extremely difficult to even receive a response from her.

There has been an ongoing mold problem in our unit, a problem we have addressed several times with management. This poses a severe health concern for anyone living in the unit. After bringing these concerns to... management, we have received no help at all. Months have passed by with no communication from their end.

My roommate and I have now tried to break the lease, because it is unacceptable to live somewhere with serious health risks involved. After bringing up these concerns to the property manager, Heidi, we have received ZERO responses. If you value your personal health, as well as proper communication from the property manger, I would not recommend living here. It is a nightmare. Lee mas

I’m extremely disappointed with the management at The Mark. I’ve had mold in my bathroom for an extended period of time and have reached out multiple times asking for it to be addressed. Despite the clear health concerns, I’ve received little to no response. More recently, I contacted them again—this time requesting to be let out of my lease due to the ongoing issue—and have still heard nothing back. It’s unacceptable to be ignored when serious health risks are involved. I would not recommend... living here if you value prompt and responsible property management. Lee mas

I lived at The Mark for a year and a half.

When the property first opened it was great. Unfortunately, after West Shore LLC, bought the property, things got bad real quick. Below are the top 10. But I could have written 20.

1. The property is poorly managed, they never follow up.
2. It is not a gated property, the "gates" are constantly out of order and wide open, anyone could easily walk into the property.
3.The fountain never works, the pond is full of algae and has a bad smell.
4. There... is poop and trash everywhere.
5. Valet trash doesn't work, there are piles of smelly trash outside the apartments, that leak and smell.
6. There is no pest control.
7. The pool area is filthy and every weekend feels like Spring Break gone wild. No respect for noise levels.
8. Trash compactor is surrounded by furniture and trash, broken glass, ants, cardboard boxes, you name it.
9. The gym is filthy and machines are broken and unrepaired.
10. They barely power wash the properties, I had to power wash my building twice.

Do yourself a favor and do not move here. Lee mas

Price you pay is not worth what they “offer”. I’ve lived here for almost 2 years now and quality has depreciated significantly, while the rent has gone up $300. I can go to a complex down the road for better service and cheaper. Amenities (especially the front gate) stay broken. You can tell this complex gives their residents the run-around, whether it’s maintenance issues, price issues or anything else you might call them out on.

I’ve lived here since for a few months now, and I will just tell you now there is a huge bug problem in the units 1100, I am a stay at home wife and I keep my apartment very clean so I could only imagine our neighbors who don’t keep up with cleanliness as I do. It’s very embarrassing when we have guests staying over, and there’s being multiple cockroaches we have to kill, spiders, and this morning we woke up to a centipede crawling out of our shower drain! Which I clean regularly. I also believe... we actually pay for bug management every month which is included in the rent, which is not working at all! There’s cracks and openings throughout the apartment that lead to inside the walls ultimately the outside and I am assuming that is how everything comes in, aka poorly built apartments. I have pictures as-well but unfortunately this website doesn’t let me attach any. From the other reviewers, this is also not a gated community, anyone can walk in and on the weekends the guest parking is always full because people who don’t even live here are going to the pool. We are moving out and cancelling our lease once we find a house, but I would not recommend this place, there is many more problems but definitely the bug problem is the worst. Lee mas