Hawthorn at Oakhurst

I have lived here for 5 year this new company is absolutely terrible. I’ve reached out to Hailey multiple times about my neighbors that just moved in BLASTING music at 7am-10 am and then late at night. IM FEDUP. This new management company is so unprofessional and doesn’t take care of nothing. I work two jobs a normal day of work is 10am-12pm on most days. Does it look like I want to be up at 7am hearing the most annoying music?, it ruins my day as soon as I hear it. It’s sad I don’t even feel... safe here as well. I have a man who lets his dog come up to my patio to try to attack my cats I reached out to the office and was told “sorry to hear that but I need pictures of proof that this man lives here” it’s sad that I’m ready to turn my keys in and just pack up and leave and let them figure this out. I refuse to pay a move out fees because they can’t take care of absolutely NOTHING. Nobody wants to hear the excuses anymore. Lee mas

I toured this property with my daughter. It is clean, updated, and well laid out. The Clubhouse and pool look amazing, and very welcoming. They even have a cute lending library in the Clubhouse! Any employee we came in contact with was very inviting and really nice!

I’ve lived here for a little over 20 years and it keeps getting better. With the help of a great maintenance crew this place is great. Thank you Ivan for all you do.

The apartments at Hawthorn are very great! The office staff is very friendly and always keeps the gym/complex clean. One morning I was locked out of my house and one worker named Ivan gave me his last water bottle along with helping me figure the situation out. Whenever maintenance is needed in the apartments or around the area they are very quick to respond. I appreciate the neighbors and the complex very much

Overall, I think I am paying way too much for this place to not have any of the amenities I am paying for and not have hot water for 25% of my contract. I genuinely really like the space that I live in. And Good for them that they are renovating right now, but the clubhouse (that has all the amenities that drew me to the apartment in the first place) has been under construction for 3 months now, and who knows when it's going to open. i have no idea why it is taking so long. They didn't... accommodate for this in the rent, and I have found a few members of the staff to be quite unfriendly. n addition, the maintenance services are sloppy and done with little thought. I had no hot water in my apartment for the first 3 months. After about a dozen of futile service request completions and a bit of a fit on my end, they finally replaced my water heater, which should have been considered after 2 or 3 service requests. After this was fixed, they totally forgot to turn my normal water stream back on and i went a weekend without being able to flush my toilet before they came to fix it. My dishwasher and washing machine were also not hooked up to the plumbing when I first moved in. I am also in a recently renovated unit, so I would expect a working water heater, dishwasher, and washing machine when I got here, but I guess that's asking for too much, I'm sure it has been great for other people and good for other people in the future, but I am personally not having a great experience. Lee mas