Lincoln Tower Apartments

I rarely leave reviews, but my experience at Lincoln Tower Apartments has been disappointing enough that I feel others should be warned before moving in.
I relocated from Chicagot and was promised a professionally cleaned and painted apartment, with all appliances and systems in working order. None of that was true. The dishwasher was broken, the apartment wasn’t properly cleaned or painted, and several maintenance issues were left unresolved.
Management has been consistently unresponsive. Any... time you ask a question, the answer is always “we’ll ask Jay” — but Jay never replies or follows up. No one takes responsibility for anything.
I was also told I’d receive a $300 rent discount if I renewed my lease. There was no clear deadline communicated, and when I signed just one day late (due to technical issues with their system), they refused to honor the discount — even after I explained the situation.
The train noise is constant and disruptive. I requested a transfer to a quieter or better apartment over five months ago, and despite multiple follow-ups, I was never offered anything reasonable.
Other ongoing issues:
Persistent weed smell in the hallways
Frequent elevator breakdowns
Only one maintenance person for the entire building, and he’s rarely available
I’ve been waiting 8 months for a parking spot — still nothing
It’s clear the property is more focused on collecting rent than providing livable housing or decent customer service. Communication is poor, maintenance is slow, and you’re left to fend for yourself when problems arise.
I regret signing a lease here. Hopefully this review helps someone else make a more informed decision. Lee mas

OK place to stay . Say goodbye to sleep if you live here. The loudest train in the world will pass right next to your bed ten times every night. And the constant church clock chimes every 30 minutes, 24/7.b

i lived here for a year. moving to a different state, otherwise i would extend my lease. *The Good: -location is great as its near everything: downtown, capitol, st.John and memorial hospital. -the area is safe. -ALL requests and transactions are made electronically , including the lease, paying rent, maintenance requests. its easier and convenient. -building is secured with controlled access and a concierge present (Pete). -Thomas in the leasing office is great and responsive, and the new guy... (sorry, don't remember your name) is also great. -maintenance is always a priority for them, they fixed my AC/heater in the same day. -common areas are always clean. -FREE Starbucks coffee machine in the lobby is an added bonus. they have a vending machine also which is convenient if i was lazy but needed coke. -residents in the building are also nice, never loud or noisy. -never had any problem with bugs or anything. -rent was acceptable and not overpriced. *The not so Bad: -Train is behind the building, but you get used to it, it's not that loud, but it's there. i guess any area near downtown will hear the train. it never bothered me. -elevators might make some funny noises because they are a bit old(not that old), but its fully functional and regularly inspected. never had a problem. -the front parking lot is not owned by them , but owned by the plaza, so it might be closed temporarily in icy situations to avoid slippery/falling risks& injuries. **over all, i enjoyed my stay here. i RECOMMEND it. Lee mas

Do. Not. Rent here.

I was unable to get a copy of my lease when I moved in, nor did I ever receive one— even when I requested one.

When I asked what my rent was (given that I had no idea what to pay without a copy of the lease). I was told a number from an employee which I paid in a timely manner until I moved out (about 6 months).

The last month I was there, I got a sheet of paper under my door saying I owed $1500 to the building. I was floored and confused. A woman in the office wanted me... to come immediately to her to talk about it, but I felt it best for a relative to join me.

I set-up an appointment, and when I arrived the woman was conveniently not present. Another employee discussed the issue with me, and upon looking at the lease I owed nothing close to $1500.

This other employee no longer works for the company. Him, along with the woman I was supposed to have the appointment with, the girl who leased me the apartment, and the girl who told me my rent amount.

It didn’t seem like they could keep staff for anything.

I asked a number of people my last month’s rent before I moved out, and got no reply (though I tried multiple times) then after I’d moved out, I got “bills” demanding all sorts of dollar amounts of money that never seemed to match up to any rational calculation.

Upon attempting to communicate with them, my lawyer and I got no real response.

Though the building sent the whole deal to collections anyway which is apparently totally legal.

It’s also literally right next to train tracks.

Avoid the hassle.

Do. Not. Rent. Here. Lee mas