College Mall Apartments

It's a decent value for the price, especially living in Bloomington where costs seem to skyrocket higher and higher every year. Maintenance has been helpful and responsive to all issues I've reported though the communal spaces such as hallways and especially laundry rooms are not well kept or cleaned regularly unless someone complains. I will also say that I had a fire about a year ago and they quickly got me moved into a new unit and were very kind and offered me any additional assistance they... could. I have only had positive interactions with the property management but the property could use some updates and better cleaning. Lee mas

Terrible management service, the place is dirty and unsafe. Thefts are common, and the administration doesn't care. Also, they're pocketing security deposits with overpriced fixes that nobody knows if they even do.

I really like its proximity to the College Mall shopping center. The bus stop is a 5-minute walk from our apartment. The rent is also cheap.

The apartment is an apartment, with all the joys and problems associated. What really matters though is the quality of the employees who work here. I had concerns with a person who isn't a resident coming to my hallway outside the door. What did they do? Put a code lock on. I had a cricket problem. What did they do? Sent an exterminator every single time I asked. AC unit wasn't working? Next day had a new one. Even if the unit isn't perfect (and they are kinda nice actually), the people make... this place worth living in. Highly highly highly recommend. Lee mas

Don't trust highly positive reviews. Normally, leasing office offers discount/concession for writing good reviews for the apartment. When you intend to move in, they will behave nicely but after that you will see the real picture. Even after all these, if you plan to move in, you should do the followings:

1. Take pictures of all walls, paintings. Even if there is any scratches, take a picture in your move in inspection, report to the office, and make note on move-in inspection report. Otherwise... , the office will charge you while moving out for those unchecked scratches. It happened to me.

2. Check blinders very carefully, take pictures, and report. For any unchecked issues, you will be charged, mind it. Do not pretend to be easy going like me.

3. Check out carpets very carefully, especially if you are planning to move in to a renovated apartment. Check out all equipment very carefully, otherwise you are going to be responsible for any repairing costs.

Last but not least, if you are planning to stay with a roommate, be very careful. My roommate made a hole on the wall that damaged paintings. When he moved out after one semester, I did not charge him for the damage. Later, I needed to pay. It's always not a good idea to be nice with bad/unknown/fake people. Lee mas