Providence at Old Meridian Apartamentos

I toured here when looking for my next place. Amenities were good and units were spacious. Just seemed a little outdated. With the location, you cant beat! Mejiers and shops right below your feet.
The staff was great!

I moved out awhile ago and received a bill for damages. Some of the damages included things that were already broken when I moved in(Which I have videos and photos of with a time stamp). The property manager is awful; so rude. The place was filthy when I moved in. There was hair in the fridge and freezer and dirt all over the bathroom. I needed a new appliance and wasn't informed maintenance would be coming. They entered my apartment with no notice to replace it. The neighbor I had, constant... domestic violence, the smoked pot and cigarettes so the hallway constantly smelled like it everyday as well as dirty diapers. She kept trash on her balcony. I thought when I moved here, everything would be great, considering how much they charge for rent and also the area. During winter, my balcony door had ice on the INSIDE; the doors were rusted out and needed replaced. I am stuck with this bill and have called and emailed every day since I received the notice and no one will answer or return my calls! I know they are hoping I either let it go, or that the time will run out so they can collect payment. If I could give 0 stars, I would. It'd be great if the property manager would give me her direct number so I can get this bill taken care of! I'm not paying for the stuff that was already damaged before i got there! Lee mas

This apartment complex looks very nice from the outside; however, it is entirely superficial. Kathryn, the property manager, seems like a helpful person until a problem occurs. She will promise multiple times to call you and NEVER call to resolve the issue. If you go to her in person, she will turn you away with "apartment living has inconveniences", while expecting you to live in a construction site. Pray you never have an out of hours emergency. I had to call them multiple times to try to... inform them of an ongoing flood from an upstairs apartment. Then, they will set a day with you to come for repairs and not show up without calling. I have had problems with water flooding multiple times in this apartment. VERY POOR management. PLEASE DON'T LIVE HERE!! Lee mas

Yesterday, I met with Ms. Kathryn the property manager and she helped me find apartment which I desired. Her customer service and work ethics were amazing. She explained everything very clearly. Thank you so much for your assistance.

Similar experience to others in reviews. It’s not a well run property. Multiple cars towed with less than 24 hours notice from management, not for improper parking but because they can’t or won’t be bothered to plan ahead for repairs and give residents advance notice. A window fell off its track and onto my head while sitting at the kitchen table. Multiple outlets were not functional. AC failed. Very little hot water. Management frequently threatens to close the pool. Golf simulator does not... work. Wi-Fi issues in the business/cafe center. Staff in the office does not answer when residents call. The building smells like weed. Slow to remove snow in the winter time. Online automatic payment portal breaks down and management will send last minute emails notifying residents of the issue and in that email threaten residents who delay payment as a result of their broken process. Lee mas