Wellington Place Apartamentos

I live in a 1 bedroom, the layout of the home is so spacious. The office staff is so helpful and kind and the maintenance team are the best. They are updating the outside of the homes and wow just beautiful

It was awesome at first. The grounds are nice (as they should be since workers are here every single day). The apartments are pretty nice. I will say maintenance is not as great as Google makes you believe. Emergency calls literally go unanswered for hours to even the next day. Also they will either fix absolutely nothing or do a 2 minute patch job. The parking is becoming crap for what we pay. You can’t even get a garage because they let people in other buildings tend the garage attached to... your building. I have one car but some neighbors have 3 or 4 (rule is 2) so that’s unacceptable. Lately they are way more concerned about the outside of the property and there’s constant workers at your building. They add tons of fees to the already high rent. I now pay for internet than I was because it goes through them and is NOT better. I wanted to like it but they keep adding fees, raise rent substantially, don’t enforce policies and maintenance could be way better. With all the places nearby there has to be better. Lee mas

Pros
Ambience is good. Lots of parking spaces. Easier access to shops

Cons :-
Insulation of doors/windows are so old that even with heater you cannot stay warm inside. Temperature drops drastically inside apartment and hence lot of energy loss. It results in high electricity bills. Most of the appliances have old appliances which you wont feel until you start using that. Every month resulting in maintenance calls to get it repaired. Ants and spiders are common in kitchen and bathroom area.... Trash location is quite far and during winter clearing trash is not fun at all.

Staff :- Friendlier staff when you sign the lease. Will get some move in specials which attracts more people. But they will take it all back when you extend/leave the lease. While you extend the rent will go up by more than $200 plus high electricity bills will cost you a heavy amount on apartment. Also when you leave the apartment, you will be surprised to see the closing bill. Even if you leave the apartment in near to perfect condition, they will charge you saying some odor. The penalty depends on how many apartments are free during that time. If the occupants are less, they will extract more money from existing tenants by some fraudulent ways. You don’t any other option other than to pay this as your credit score is under their mercy. Lee mas

I have been a resident of Wellington Place for two years. The buildings are nice looking, my floor plan is roomy and open, and I love the wooded courtyards that give a lot of privacy. The neighbors are mostly quiet.

On the other hand, last year when my roommate and I renewed, Danielle told us she had no choice but to raise the rent and that we had no leverage to keep our rent the same because the other units of our floor plan were all filled at the time (that didn't last). I agreed to the rent... increase on condition of having the carpets and the dryer vent cleaned.

It took 2 wks to get weather stripping replaced that was dangling off our door and my pets spent a number of days unnecessarily confined and distressed because of it. They never took care of the carpet or the dryer vent, and my dryer died, costing hundreds for repair. The handyman said he cleared several feet of clogged dryer vent piping. There has been no routine maintenance, not even furnace filter cleaning, for well over a year.

Last month while I was a work I got a phone call that there was a maintenance emergency, that the downstairs neighbors complained of a leak, that maintenance would be entering my apartment to investigate. I called the number provided several times, no answer. I called the apartment office, no answer. So I left work, picturing my pets at risk of escape with people coming in and out, and not knowing if my unit was flooded and there was damage to my belongings. I got to my apartment and no one was there. There was no water anywhere, and no note indicating that maintenance had been there. I went to the office in person, they called maintenance, who said there was a clogged condensate line in the AC unit (which keep in mind has not had any care or inspection for at least a year if not two) so the leak was in the floor.

My roommate and I had been talking about whether to renew again. The rent has recently been listed for what we are paying now, plus ads for additional discounts on 2 bedroom floor plans. Multiple units are unoccupied. I emailed Danielle over three weeks ago to express my concerns with maintenance and ask what they would offer for a lease renewal. No answer. I emailed again a week ago, no answer. We are now moments away from the 45 day notice required and have conveniently gotten no reply. I left a voicemail with the office this morning asking to have my concerns addressed in writing, and will update this review if possible if/when I get a response. Lee mas

I went to Wellington and the associate that helped me was extremely nice and showed me a 2 bedroom based on budget and square footage needs. I really liked the property and the amenities. After my tour I filled out an application and the next day paid the $99 deposit. I was told that I would receive a welcome letter and assumed that everything would be taken care of, but I had to call to follow up multiple times and then Danielle told me that I would actually owe an extra $400 for my deposit and... that they had yet to do a rental authorization from my residence, this was 2 days before my move in date. STAY FAR AWAY FROM THIS PLACE! The smiles are fake and you're just another sale.

For the staff, be more respectful of peoples time and act with more of a sense of urgency. If you promise a move in time don't tell your future resident 2 days before move-in day, I work full-time retail and have to plan a schedule around moving. Lee mas