Brookwood Apartments

My experience was bad , old ,need rebuild,broken carbinets,take years to complete a simple Work order.

Don’t not move here . Been nothin but problems frm heat air water bugs an roaches

We have lived in these apartments for 2 years. Started out okay but went down hill.

We have had a few appliance issues- dishwasher needed replaced when we moved in and the oven was half working.
Then we had/still have problems with our freezer staying cold enough. We can’t keep anything that has to stay super frozen in the freezer for long periods of time. And we had several issues with our kitchen sink.

Their is so much overflowing trash out of the trash containers, only a few potty... stations for pets around the complex, and people are littering constantly. We have crime and drama frequently- fights, shots heard (even directly in front of our apartment building), cars broken into, etc. Lacking in parking space as well.

This complex was okay at the stay but is going down!

The Good: the apartment itself is pretty good, I love our balcony, our apartment is cozy. Not near enough cabinet space but we have enough kitchen floor space we could have personally bought a kitchen island. Pet friendly, cheaper rent, haven’t had any payment issues, the staff is very nice, they try to put on community events, lots of grass space. Lee mas

I typically don't write reviews unless it's godawful and this place is just that. Management is a rotating door, they don't have any customer service skills, no sense of urgency, they flat out will stop caring about you once you sign the lease. I am typically pretty understanding since I've worked in Customer Service for 7 years, and work with the public. However, this place has no idea how to treat it's customers. Several times I've gone in there with problems and hardly ever get a solution.... Noisy neighbors, gunshots the first 3 months of living here, I have drug addicts neighbors who yell at the top of their lungs at each other at night and people will try to get in your vehicle if you leave it unlocked. I do have some good neighbors but too many negative ones to outweigh the good ones. I typically like to do things in person however when requesting maintenance. Only use the app because if you tell them in person about it they will write it down and forget about it. 3 weeks after that I am just now realizing they did not put in my request for my carpet coming up. I've lived in a lot complexes and this one has by far been the worst one. I would save your money. They are nice size apartments but that's the only plus to living here. Good luck. Lee mas

This place is gross! They are infested with bedbugs and lie to the tenants and say there is no problem. The office staff even acknowledges management incompetence. If you want to throw away all your belongings then this is the place for you! If the staff does respond it will take them weeks! Please dont fall next victim to this horrible place! If I could give a 0 I would!