19/3/25
Enters apartment under false pretenses
Told everyone in mass email they'd be entering apartments for radon testing. Upon entering units, they took pictures of every room. Once confronted they sent out another mass email about this being inspections. Entered properties under false pretenses. Shady management.
Reseña de Apartments.com
Administrador de la propiedad en Heritage Square respondió a esta revisión
Thank you for sharing your feedback. We want to clarify that your experience occurred under prior ownership. Since taking over, our team has focused on transparent communication. All entry into apartments follows proper notice requirements, and any... inspections or testing are communicated clearly and directly to residents.
We understand how past experiences may have caused frustration, and we appreciate your input as it helps us ensure we continue to improve. Please feel free to reach out to our office directly if you have any questions or concerns about current procedures.
