25/4/25
Unresponsive Management
We've been displaced for 4 days due to an apartment fire and management is completely unresponsive. They have provided no information and will not give any information on the phone. They're requiring a signed release, which they won't even share ahead of time, which is REALLY SKETCHY.
Reseña de Apartments.com
Administrador de la propiedad en Dylan Apartments respondió a esta revisión
We sincerely apologize for the distress and inconvenience the fire has caused. The safety and well-being of our residents are our highest priorities, and it’s important to us that we address your concerns promptly and transparently. We regret that... our communication has not met your expectations, and for any confusion regarding the release form. We assure you that the release is a standard procedure meant to facilitate the process for everyone involved.
We would be more than happy to discuss the contents of the release and clarify any doubts you might have. Please reach out to us directly at feedback@livingwellhomes.com or visit our office at your earliest convenience, and our team will ensure you receive the information you need. Thank you for your patience and understanding.