The Pointe at City Center

The management (a small firm based out of Chicago) is decent and their agents are super responsive to emails and phone calls. Never had issues with maintenance or unfair billing.

However, be warned that these units use an extremely outdated electric resistance heating system, meaning that if you want to keep it at a comfortable temperature (68-72), expect eye popping electric bills you’re on the hook for. My 1 bed is projected to peak at $175-$200 in January if a blizzard hits. Absolutely... insane for ~600 sq ft. I even keep it low at 65 degrees.

My recommendation - choose a complex with gas heating (as winters can get extremely cold in KC). You’ll pay far less for a much more comfortable temperature. If you don’t mind the bills though, it’s a decent complex Lee mas

Repairs on critical appliances like oven and shower took over a month and we were never compensated for going without working bathroom and kitchen

Do you like mold? Do you like a property manager that doesn’t care? Than this is the place for you! The grounds look terrible. Parking is horrible. They change people in the office every month it seems. Lastly, the property manager is so unprofessional. Please look elsewhere unless you really want to live in an outdated dump with horrible neighbors.

The property is in shambles and falling apart. There are mud slides everywhere, even to the point where people slip and fall. Also the property manager is impossible to get ahold of and when you do they are short and rude with you. Definitely don’t look into this place, they are horrible.

When we moved into our apartment in 2019, everything was great, they had great management and the office staff was amazing. Once the new management took over, everything went downhill. The new management has no idea how to run an apartment community, they have no empathy for their tenants, and it seems like they are trying to get people to move out. Stay away from this place unless you are really desperate to get into an apartment.