Emerald Twenty Four Apartamentos

I'm convinced the apartments are made from cheap material, but one building has 12 apartments and I only hear the neighbors above us. DO NOT MOVE HERE! It is not worth the cost and being stuck in a contract if you have to be stuck with neighbors like the ones above me. Chances are 1 of the 11 surrounding tenants will be like the one above me and it's obvious NOTHING will be done. Our last (of four) complaint we were told they would send an email to them after a deep exhale.

I have no clue why... they don't visit the neighbors and speak with them or just come and listen for themselves. I will be moving after this year and I hope this review influences others to not live here. Lee mas

It looks like a nice place at first glance. I was the second person to ever live in the townhouse I rented and it was already falling apart (leaks, cracks, etc). The seal on the doors were insufficient, you could see the sunlight coming through with the door closed. The ladies that work in the office are very sweet but management is sketchy. They pick and choose which rules they want to enforce. They pay no mind to the noise or drug complaints. The “free trash” is usually an ordeal. The pool... isn’t well kept, usually very dirty by the end of the summer. Lee mas

If you live on the first floor, be prepared to hear your neighbor(s) that live above you. From the door slamming, to walking across the apartment living room or even the carpeted bedrooms - you hear it all. Maintenance is friendly, but needs are not met in a timely manner. Many people do not pick up after their dogs - even if you complain about it to staff, nothing changes. It's unfair to the dog owners that actually pick up after their dogs. It's a big apartment complex, so more doggy stations... need to be added. Lee mas

I moved in November 2018. It seemed really nice, at first. They tell you trash is included but what they mean is that they have a trash compactor near the front of the complex which they don’t empty often enough. They expect you to drive 5 or 6 blocks with your garbage in your car to the compactor everyday or leave it in your house to smell I guess because a trash can on the porch is ugly. they will pick up your garbage once a week for $40 extra a month, which is pretty expensive in my opinion.... They have a long list of rules that are never enforced unless it bothers the staff. Most of the neighbors are loud, college types. I was told upon first moving in that they were building a playground for kids but instead they built a dog park in the the only grassy area big enough for a kid to play in. They brag about having a big pool and bbq area but when I mentioned having 5 people over to have a small birthday party for my son, they freaked out. What’s the point of having any of that if we can’t use it with our guests? Who bbqs alone?! I was also assured that no riff raft would be tolerated but as soon as the sun goes down, it’s all weed and loud parties. Overall, this place is not family friendly at all. The staff also lie regarding the fair credit reporting act telling you that something is on your credit but won’t let you see it to verify. They tell you it’s against the law. I work in a law firm so I know this to be untrue. Lee mas

2 stars only because the apartments are actually nice and the location, BUT I promise you are bound to be next to extremely loud neighbors who don't care about the comfort of other residents living here. Running up and down the stairs outside, making it sound like the whole apartment building is going to collapse. Play their music WAY too loud. So loud that you can't even watch tv because all you hear is the bass of their music and every word to the songs. It's absolutely ridiculous. If you... want to live next to a bunch of pot smoking kids who sit out in their cars (day and night) hot-boxing it up, then this is the place for you! Enjoy yourself! Lee mas