Raintree Apartments

Total misinformation I was told that I would need before 6 pm to get the keys when I called earlier. But, then I received a call @ 5:22 pm explaining that the move in process cannot be done as not only digitalized and paper copies need to be signed as well as a apartment walk in could not be done. No mention of this when contacting the office earlier that day.

I recently toured this apartment and was really impressed. The staff was friendly and helpful, taking the time to answer all my questions and make me feel comfortable.

The indoor pool was a nice touch—spacious and well-kept, perfect for relaxing or getting a swim in.

Overall, the apartment was great, and the staff really made the experience pleasant. It’s definitely a place worth checking out.

I lived at Raintree in 2014 and moved out of the Lexington area for several year. I returned in 2021 and moved right back in to this beautiful place. Raintree has the best amenities, most friendly staff and best maintenance team in town. You just can't beat it!

Not only are there bugs here. The majority of the people that live here are filthy. Dog poop everywhere. Bugs come from other tenants and one spray is given. Maintenance is nice and friendly but management is distant and has poor communication. Was charged for a payment that did not go through and was sent a notice to vacate in 7 days for it. Currently waiting for my lease to be up to leave this place as soon as possible. Location is great too, but other than that the price for this place is... wayy too high for what it is. Internet is awful as well, you mine as well get your own. Expected major improvements for such a solid location but haven’t seen anything worth staying for. The late fee pushed me over the top since I have been here for a while and have paid everything on time. I would have appreciated a letter that my payment did not go through or even a simple phone call. The roaches here are terrible too this needed its own section. In the closet in the room in the kitchen on the balcony it’s so nasty it’s crazy. I reported it and was told it would be dealt with when the next spray is done but has yet to be done after about a month. I don’t blame maintenance they are very friendly and just work here but i do blame management. Not happy nor satisfied with my stay here and patiently waiting for this lease to be up so we can get out and not get charged more fees. By the way I never owned an animal in my time here but the people who do have then are very inconsiderate with the loudness of the dogs and the poor treatment of being kept inside 23 hours of the day just to let them poo 3 feet outside on the grass that surrounds the outside. Last remark, no working dryer or washing units do not even bother. Had a lady give me a rundown my first week. You’ll have to keep your laundry drying for about an hour and a half to get it fully dry if your lucky and the washers you’ll have to wait in line for if you even bother most people i notice go across to the suds and duds to get it done. I wish someone left a detailed review like i am so here this goes now. Lee mas

Hard to understand rent fees car break ins have increased with poor lighting. Some office staff are rude and inpatient. Common areas in poor shape.