Elevate at Highland-Under New Management Apartamentos

I’ve lived here for about 9 months and it feels like everything that could go wrong did. A couple months in mold broke through the ceiling and we discovered it had been growing in the utility closet. Maintenance came and spray painted over it without treating it. Every time we went to the office about it they pretended to care and told us they would send someone to fix it and never did. While they were renovating apartments around us roaches started coming in from cracks in the walls and you... could smell raid coming from the nearby apartments. Then one day I wake up to hundreds of maggots all over my apartment. I called the office twice and emailed pictures and they didn’t do anything they just kept hanging up on me. There’s clear signs of water damage, mold, and bug infestations and they don’t care. Lee mas

2 shooting since I’ve lived here. Apartments are trashed. I’ve seen needles in the parking lot. Very rough apartment complex.

Bugs, gunshots, and poor management, what’s not to love?!

Have you ever killed three roaches with a single swing of a fly swat? No? Well then this is the apartment complex for you! Oh, and those big beautiful pools in the pictures... Yeah, they're deep opaque green. Maintenance is outright rude as are most of the office staff. Seriously just don't

To begin with when I originally got here to move in I did not have any glass in my bedroom window, there were bugs and mosquitoes throughout the apartment. Not a single person told me that I did not have any glass in my window, but did let me know that I need to go ahead and pay the prorated rent, security deposit, and my first months rent so they didn’t have to “hound” me on the first of March. I was insulted that they thought I wouldn’t pay them on the first of the month but in hindsight I... believe they did this to make sure I was stuck in this apartment. They also required me to sign my lease prior to viewing. I ended up paying them $1027.79, before even seeing the apartment. I had to go report the missing glass to the main office, the reception girl let us know no supervisors or property managers worked on weekends. She ended up having to call her supervisor regarding the fact I did not have any glass in my window. Whoever she spoke to extremely rude and said that the window was on back order so it would be two weeks before I could get one. The supervisor also did not have a plan for what to do regarding the fact I had no glass (no plans on a board, giving me a different apartment—nothing). I was told that maintenance was on their way, he didn’t show up until after I told them I was going to call the police or fire department to board up the window and get them to refund me.
The next problem I had is that the apartment is extremely old /outdated has discolored baseboards and is dirty. I was promised a renovated apartment, however I see the only renovation that was done is a bad laminate job to the floor, like a previous review stated they show you a nice updated apartment in order to lock you in but the apartment you actually get does not have the same quality. The apartment itself has a host of maintenance issues my air condition currently doesn’t work, the sinks have heinous hard water stains and uneven paint jobs where you can tell the painter just painted over whatever dirt and grime was already in the sink instead of cleaning it and then painting, the faucets are missing knob caps and have disgusting grime build up on them and rust, the countertops are all chipped and crack to hell,
the lights flicker due to poor maintenance, the light fixtures themselves have bugs in them from failure to maintain on the apartments end. Lee mas