The Anchorage Apartamentos

I recently completed a one-year stay in a studio apartment at The Anchorage Apartments. When I moved in, the unit was clean and ready for occupancy. Throughout my stay, I only had to contact maintenance twice: once to fix a closet door and another time to unclog the bathroom sink. Each time, Gerry, the maintenance superintendent, responded promptly and handled the issues with utmost professionalism and respect. The building has seen positive changes with the new building manager, who has... excelled at keeping the community informed about ongoing construction and maintenance projects. Communication has been clear and timely, making life much easier for all residents.
One of the highlights of my lease was that my unit was free from any pests—no bugs or mice—and I never had concerns about safety-no stolen packages. The hallways were always secure, with the only unfamiliar faces being food delivery personnel. The communal amenities, especially the laundry facilities, were well-maintained. The washing and drying machines were regularly cleaned and serviced. Although there were some recent issues with the laundry card loading machine, the management quickly addressed and resolved them, ensuring minimal inconvenience. I would have renewed my lease without hesitation if I had needed to stay in the area longer. Lee mas

I have been a resident in this community for almost 5 years, and unfortunately, we are facing ongoing challenges related to stolen packages and a mice infestation. Regrettably, two of my packages, delivered to the mail/package room, were stolen on 11/19/2022 and 11/16/2023. Despite the efforts of Hannah and Gerry to review security footage, no leads were found. Once packages are taken from the package room, recovery becomes nearly impossible.

Concerning the mice issue, Hannah and Gerry have... been very supportive. Upon reporting the issue in July 2022, they provided multiple sticky mouse glue boards. Gerry inspected for possible entry points and sealed them with metal mesh under the sink. I personally captured 6 mice within 4 days, and later, an exterminator set up poison bait under the sink. Although Hannah shared insights on the potential sources of the mice, the problem persists. Even with the poison bait, I can still hear mice activity inside the walls every few months (especially when people are moving in/out). At least I haven't caught any in my apartment anymore. Lee mas

Good location, great staff, clean. It is actually more like a low income senior housing building though. Many elderly hang in the lobby and just basically mill around. Not really a bad situation though.

All staff especially the manager, always greet you with a smile and are very helpful to our needs, and are quick to attend to maintenance that arises. The grounds and facilities are kept clean every day by friendly courteous workers. I live with my family here and could not feel safer anywhere else, a beautiful neighborhood with parks, trails, and piers.

The Anchorage, my home, I've stayed for almost 3 years. It was clean, neat, staffs were great and kind. They were always prompt responder to my callings even my emails. It was a pleasure to stay at the Anchorage. I really missed there.