Sutton Estates Apartamentos

Beautiful and quiet. For what you pay for, the Sutton Estates accomplish a lot. On top of everything the property management team is fantastic. Monica is extremely easy to work with and is an absolute pleasure!

The actual apartment was ok - nice 2 bedroom. The issue is around their reliance on Covid being an excuse. The gym and business center never opened despite every complex around having theirs open. The pool opened for only a few weeks before that closed because of “issues with the life guard company.” For no amenities, you’d think the rent may go down - it doesn’t. In walking the complex, I also noticed structural damage on the studio building.
I wouldn’t recommend this complex. You can get more... for your money. I will say that the office on site, particularly Monica, was extraordinary. Professional through and through and very pleasant. It seems to be issue with upper management, Lee mas

The complex used to be very nice a few years ago but has since gone downhill. The lack of screening of the residents really hurt this complex. It is noisy and has strange characters hanging around inside and outside. The grounds are unkempt which can be seen in the broken concrete stairs or the busted parking lots. For some reason, there is not even an option to pay online. The management fail to appropriately address concerns such as noise complaints.

Yes the price is good but it comes with a cost.

1. Often they take days and even weeks to cash your check (they have no fee for late checks buttt they do have fee if your check bounces)
2. The way the communicate that maintenance or work is happening to your unit is the Friday before slipping a piece of paper under your door. So if you leave Friday for a trip you aren’t prepared
3. Snow removal is awful and unorganized even with their “system”
4. They never show you the actual unit just their... professional designed model unit
5. Pool and gym hours are so weird you typically can only use them on the weekend (open 9am - 6pm) the gym is through the main office
6. They never clean or cover the Built in AC units so you will constantly find dirt or debris coming from it
7. There is no security at all so packages constantly get stolen

Maintenance is amazing I cannot say anything bad about them Lee mas

My first apartment was at Sutton Estates. I couldn’t be happier with my experience there. Maintenance is easy to reach, and management staff are professional and polite. The complex itself is quiet, and clean. I enjoyed my time at Sutton Estates, and I am sad to be leaving.