Horizon House

I have mixed feelings about living in these apartments. While the location has its advantages, the buildings themselves are in need of a major overhaul. The units are outdated and frequently plagued by maintenance issues, such as faulty elevators, broken trash chutes, water shut-offs, and unpleasant odors emanating from the pipes. Furthermore, mold has been detected in the heating systems, which is a significant concern. The front desk staff is inconsistent in terms of customer service. Some... receptionists are friendly and welcoming, while others seem uninterested in acknowledging residents' presence. Unfortunately, the property manager, Stacey, has a tendency to overstep her boundaries. She sometimes involves herself in residents' personal matters, making interactions with her uncomfortable and something to be minimized. Overall, while the apartments have potential, significant improvements are needed to address the ongoing maintenance issues and ensure a more comfortable living environment. Lee mas

Horizon house staff is very nice but the building needs a lot of maintenance. In the last 3 months, they asked us to move our car for parking garage renovation. The trash chute has been shut down for 6 weeks. They drilled holes in our bedroom and took out our AC to replace the riser tube. The elevators are also broke and we are scared we got stuck in there. One time the staff had to cal the fire department to rescue someone stuck in the elevator. Heater and AC are not controlled by the tenants.... The manager chooses when to turn them on. Constructions with loud drilling noise have been going on from 8-5 every weekday for the last 5 months. Don’t live here! Lee mas

I don't love it. I can't stand living here anymore. My neighbors are obnoxious, management allows smoking, and doesn't enforce the terms of the lease. The building has been neglected for a long time, and current residents get to bear the burden of those problems. Management takes no responsibility for anything that is within their control.

Horizon House has really gone downhill in the last several months. The building allows smoking, and it leaks into neighboring apartments, which is a health risk. The smoking policy in apartments is not mentioned in the lease. I have tried working with our management to have a safer and healthier building, but management refuses to care about the health and safety of its residents. The new property manager has been unkind and unhelpful. The corporate resident relations director has also been... uninterested and unsympathetic to living in a home that smells terrible and causes permanent health damage. I would strongly recommend prospective residents avoid Horizon House as well as all Southern Management properties. Lee mas

Lets see...they flooded my moms stuff when she stayed in the guest room and gave her a problem with giving her money back. 2/3 elevators have been down/in use for the past two weeks. I was promised a parking spot when I moved here from New York but that never happened and was force to park 15 minutes away which made me have to get rid of my car. I was promised I would be able to control the temperature of my apartment when I moved in...that never happened. I think you are all starting to get a... picture here that this property is going down hill.... BUT I will give them this...the apartments are nice and spacious. Lee mas