The Village at Jones Falls Apartamentos

These are great apartments in a decent area. They are a bit older and that brings some issues, but the maintenance and office staff are always friendly and quick to respond to such issues especially Ms. Kweilin Wofford the property staff manager. Ms. Wofford is hands on with keeping the community updated with events that's going on, fun facts and any inconvenience residents should be aware of. Not only that, Ms. Wofford also provides courtesy calls before maintenance enters your home. I have... loved my time here and will always recommend it to others. Been a resident for over a decade. Lee mas

I appreciate how patient the leasing agents were with my move in process. They were respectful great overall!

When I applied for these apartments it took about 3 days and within that three days Ms. Dian was sure to be in contact with me and let me know what was going with the process she even kept in touch with me while she was out of the office. While she was out I had found out I had gotten approved and decided hey let me just stop in really quickly. I was greeted quickly by Ms. Kweilin who was eager to help and assist me in Ms. Dian’s absence. Ms. Kweilin showed me a unit and I immediately said this... is the one I want this one instead of the unit I originally applied for and without any hesitation she said you got it no problem. Ms.Kweilin even gave me a courtesy call telling me my options of the programs they offer. In my years of renting I have never had a property manager call me and tell me I HAVE OPTIONS and I really appreciated that. Although I can not move until Jan 2025 because of my current landlord situation I will definitely be back to claim my apartment here at The Village at Jones Falls. I appreciate you ladies so much for all your help and going above and beyond and I will see you all in Jan. Lee mas

The leasing staff gaslights you to the greatest aggravation and then proceeds to act as if every issue you bring up is new. Do yourself a favor and take pictures, videos, and collect your paper trail.

These properties are amazing and the service is outstanding i spoke with freshi’ya and she solved all my problems she is amazing and she cares about this community