24/9/25
Look at better apartments!
The staff is unprofessional, the maintenance staff is careless and they don't care how urgent your request is. I've been waiting for repairs for over a month and they still have not been completed. They damaged some of my electronics and despite having a video, wanted to give me a hard time for about 4 days before they eventually agreed to replace the damaged items.
They don't notify you before entering like they are suppose to and when you are waiting for a new dryer or a window to be repaired... or replaced, you have to reach out to them for updates. They won't go out of their way to let you know the status.
I had a SMECO rep. confirm our really high electric bill is due to the window that water is coming through and getting on our desk and floor but when I told the apartment this, they didn't seem to care. They would rather try finding the cheapest contractor to do the repair instead of trying to get the window fixed ASAP.
I would not rent here again and would not recommend to anyone at all. Ciera the property manager and Dennis the maintenance manager are the reasons why. They have made the stay horrible and Dennis hasn't even been here that long which is pretty bad.
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