The Timbers at Long Reach Apartamentos

I've been calling the leasinnf office the las five days, no one ever picks up. what a bad customer service, now i regret paying the application fee cause you could call 20 times in a day, no one answers!!!!

Stay away from this place. I put in a deposit, and I called nonstop to cancel because they had a deadline. No one picked up the phone. I called my bank and got my deposit back. They put me on the collection and said I was at fault after calling them 100 times. Horrible place too.

There is a mice problem, trash everywhere, office and maintenance are useless. Appliances are constantly breaking due to being so old. It takes maintenance a month to even come check them out and than another month to even fix the problem. The office is always locked and you have to literally bang on the door for someone come out to talk to them. The mice have endless food due to the dumpsters being so overflowed. Do yourself a favor and look elsewhere.

When I say, run and turn the other way, I am not exaggerating. This place on the surface looks nice and is close to many great locations in Columbia(hence the 1 star). HOWEVER, this place has a bed-bug infestation, as well as a roach AND mice infestation. Dear reader, before moving in I read some reviews about the bugs and insects in this place, and when I brought it up to the leasing office they said this was, "taken care of."

The lies, the lies, the lies. Do you know I had to reach out to... them after being ravaged by bedbugs after only a few months of living there? They KNEW there was a bedbug issue and said NOTHING, no notices, not emails. They just hope that the infestation would disappear. It would be bad enough if this was all, but there is so much more wrong with this place, the dishwasher somehow leaked all over my appliances, I stored in one of the lower cabinets, and completely damaged my Kitchen Aid mixer, Breville juice, among other smaller appliances. I am still waiting to hear about how they will compensate this issue.

I am not someone who usually post, especially not such a lengthy message. If you made it to the end, I would highly recommend you find another affordable, sanitary, and peaceful place to call home as this place was a sore disappointment for me. But if you like ruffing it and living life on the edge, it's the right place for you :) Lee mas

Let me start off by saying if I could give a zero rating I would. The building is infested with mice and roaches. The problem is so bad monthly extermination did not help. Rats live around the dumpster because they can always get a meal. To make the problem even worse for some reason the management switch to even smaller dumpster. The floors and walls are so thin you can hear everything. Loud music every night and parking lot is an auto repair shop. They do not enforce the parking permits so... there is no reason to get one. I have had so many packages stolen I stop accounting. Crime and drugs in the building and around the complex. There is never anyone in the office to address any concerns. I would not recommend this place. Lee mas