Cadence at Crown Apartamentos

The price you pay for apartments is several hundred more than listed on the site. There's several additional fees and over $700 in one-time move in fees. You're a source of revenue for the office and nothing more.

Like many have stated she looks pretty, but she is decaying. The building itself is not old, but due to poor management it looks like it has been around since the 80’s. The carpets are extremely dirty, at times dog poop is left in the hallways, the common areas are average (but you will pay a cam fee of 100 bucks each month). No AC in the gym, no AC in pet spa, and in unit AC breaks down often. There is no such thing as an emergency maintenance contact. If your AC breaks, major appliance... malfunctions or there’s a leak…no one will show up for days….and you are paying luxury prices.

The garage is dirty, not secure and at times handicapped access does not work. Many of the entrances to the building (particularly bldg 124) are not secure. The doors are always open.

Dog poop and other trash surround the building, no one cares. Maintenance request are falsely marked completed. They recently replaced a maintenance man putting the blame on him for false completion record. But nope it’s still happening. Literally tenants should sue in this building for complete neglect of emergency level maintenance request.

Thé leasing office does not care at all. We warn anybody we see coming in to tour, stay away! Please don’t waste your time living here. There are so many newer and way better managed buildings in the area. Do NOT lease here! Lee mas

Do yourself a favor do not live here!!! Horrible management and leasing office staff. When you have any issues they always says we will get back to you but then no follow up.

1) Always try to get money out of you! The charge for parking but half of the time the garage gate is broken so non resident people park here freely. The rent went up insanely when you try to renew your lease. But they offer a much lower rate on their website for new residents. We sent a price negotiation request email... and a follow-up email to the management group 60 days ago regarding our upcoming lease expiration. No response!

2) If you request for urgent maintenance, they come 3 or 4 days later...There is no one you can contact except submit a maintenance request on the resident portal and wait and pray someone will come.

3)If you have a noise complaint, don't even bother the leasing office just call the police.

There are so many other apartments around this area after we visited the other ones which has much better experience we decided to move out without any hesitation. Lee mas

Very poor coordination with the leasing office. 1. I scheduled a virtual tour with crew twice and both time they didn't show up. 2. I managed to walk-in and finalize the apartment. The apartment is not ready for the move-in date 3. The leasing specialist change and the requirements are not communicated well. The team calls at 4pm and says you have to do this by 6pm. One of the worse leasing experiences I ever had.

Everything in unit feels cheap and is falling apart from being old and not taken care of. In the 2nd building nothing is maintained- the carpets are stained, garage gate is always broken, there is no preventative maintenance in unit either(have to beg for HVAC filter replacement). Bathroom by the club room/garden is unusable as it is always locked. Maintenance was always slow to answer requests. One time my fire alarm had a low battery that I tried replacing myself but that didn't work, so I... put in a maintenance request. It took 2 weeks for them to come fix it, despite it beeping constantly. My closet shelves fell off the walls twice despite having a normal amount of clothes hanging from them and it took over a month to get it fixed. Not only did common areas smell like weed, but it leaked into my apartment also. Concierge is a joke- rarely at the desk & when they are there they have headphones in and never answers the phone. Electronic locks are wacky and don't work half the time. When they tried to raise my rent 10% (MoCo limit was 1.4 bc of covid) I didn't bother fighting with them. I laughed and said no way will I renew my lease. Don't waste your money. Lee mas